Coordinator, People Services

$84k + 11.5% super. Flexibility to WFH & across the Footscray & Sunbury office
- Lots of HR variety from admin elements to EA & policy interpretation
- Free income protection & life insurance, discounted health insurance, recognition program & monthly work-life balance days

**About Greater Western Water**

We’re waterand more.

GWW is a Victorian government-owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

**Benefits**
- We embrace flexibility and connection with a balance of on-site and WFH.
- Gender neutral, 16-week parental leave available from commencement
- Monthly work life balance day off to treat yourself (if full-time)
- Free income protection and salary continuance insurance
- Access to corporate health insurance deals with major providers
- Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

**The opportunity**

Join GWW in this busy role Showcase your passion for people and attention to detail in this diverse role. Day-to-day you will coordinate and deliver customer-focused HR service activities across the employee lifecycle and provide advice on general HR matters, manage the People Services inbox, initiate both the on and off-boarding process, and contribute to process improvements, the development and enhancement of policies, procedures, guides and intranet content.

**Responsibilities**
- Coordinate and deliver customer-focused HR service activities across the employee lifecycle, and provide advice on general HR matters, EA, and policy interpretation.
- Monitor inboxes and other channels, actioning or triaging employee and people leader queries.
- Administer position management, maintain employee hierarchy (roles, positions and changes) in SuccessFactors, and administer GWW’s Bloom Recognition program.
- Process transactions in SuccessFactors from employee variations, secondments, to higher duties, and terminations.
- Generate accurate and timely communication, including contract letters, probation management, variations, exits, and other relevant employee communication
- Participate in the development and delivery of PC&S projects and initiatives as required.
- Provide support to People Leaders, People Operations, Strategic Business Partnering and Workplace Relations & Governance teams as required.

**Skills & Experience**
- Confident user of HRIS such as Success Factors (MyPlace) or similar.
- Experience in a similar HR role, including provision of HR services in a professional/government organisation
- Well-developed interpersonal skills, with ability to understand and respond to stakeholder needs with a customer-centric focus.
- High attention to detail complemented with excellent written communication skills with experience in preparing clear, concise, and accurate written documents, reports, and correspondence.
- Tertiary qualifications in Human Resources or equivalent is highly desirable.

**See yourself thrive**

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.