Customer Service Officer

2 days ago

Footscray, Australia Doutta Galla Aged Services Full time

We are looking for a warm and friendly Customer Service Officer for our Aged Care home at Doutta Galla Footscray. This is a permanent part time position working Week 1: Thursday and Friday 0900-1700 and Week 2: Wednesday, Thursday and Friday 0900-1700.

To be successful, you will bring enthusiasm for customer service and administration with a dedication to assisting others. Coupled with excellent organisational and time management skills, you will have exceptional attention to detail. Being technology savvy, experienced using various MS Office tools is a must.

**The role involves**:

- Prompt and courteous phone answering, accurate message taking and timely information transfer.
- Efficiently and effectively performing administration tasks and supporting procurement activities.
- Attending meetings to take minutes.
- Coordinating replacement of planned and unplanned staff leave, and completing administrative tasks related to rostering.

**Why work for us?**

Doutta Galla Aged Services is a not-for-profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.

By joining Doutta Galla you will give back to the community with the benefits of both professional development and attractive, not-for-profit salary packaging. This position offers an exciting opportunity to work in a role you can be proud of.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth) and in the Disability sector with eligibility to attain a NDIS worker screening check.

Please note that if you are selected for employment with Doutta Galla Aged Services, you must be able to provide evidence of a COVID-19 vaccination prior to commencement.

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