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Consultant, Brand
2 weeks ago
Consultant, Brand & Communications
- Job number: 802223
- Primary position location: NSW- Sydney CBD
- Category: Marketing, Communications & Corporate Affairs
- Work type: Permanent Full time
- Closing at: Aug 15 2025 - 23:55 AEST
**Favourite**
- **Excellent opportunity to refine and further your experience in brand and communications.**:
- **Play a crucial role in shaping product brand image, evolve brand messaging and improve engagement.**:
- **Maintain and foster positive customer relationships through the delivery of simple, clear communications.**
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of a **Consultant**, you will join our **Brand and Communications Team**that’s doubling down on owning it.
**Each day, you’ll go above and beyond to**:
- Define and refine the brand’s mission, vision, values and unique value propositions to target audience segments.
- Strategic end-to-end planning, advice and execution of the brand and communication strategies including overseeing the development and execution of integrated campaigns that are aligned to business objectives.
- Maintain and evolve visual and verbal brand identity and ensure all communications align with the overall brand strategy, strengthening our brand with the customer and market.
- Monitor effectiveness of our brand and communications by analysing customer behaviour and market insights. i.e. KPI on awareness, sentiment, equity, etc.
- Act as the brand guardian and advocate across the business.
- Work alongside cross-functional teams to deliver and problem solve to meet business needs and project milestones.
- Identify opportunities to improve processes and drive efficiencies that benefit the team and project initiatives.
- Effectively manage risk, ensuring good attention to project governance.
**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:
- Proven experience in branding, communications and/or public relations related activities with project management skills.
- Strategic thinking and excellent communication and presentation skills.
- Knowledge and understanding in product and commercial areas working with external partners, agencies and vendors.
- Strategic thinking and creative mindset to effectively communicate the brand message and product propositions.
- Confidence working in a fast-paced working environment with the ability to adapt to change appropriately, problem-solve and proactively take initiative to stay one step ahead.
- Highly developed stakeholder management skills and relationship led mindset to understand and manage business impacts/needs to achieve positive strategic outcomes.
**A diverse and inclusive workplace works better for everyone**
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
**Join NAB**
LI-DNI
