Admin Assistant

5 days ago

Parramatta, Australia Mind Health Full time

_Are you a natural organiser with a warm presence and a passion for mental health?_

Join our team and help shape a welcoming, well-run space where care and compassion come first.

**About Us**

Mind Health is a well-established and growing **psychology and allied health clinic** based in **Parramatta, NSW**. We provide compassionate, evidence-based care to individuals, couples, and families from diverse and multicultural backgrounds. Our clinic is modern, warm, and designed to support both client wellbeing and staff satisfaction.

**About the Role**

We’re looking for a highly organised, people-oriented **Admin Assistant / Practice Manager** to join our friendly team on a **permanent part-time basis**, starting at a minimum of **2 days per week** (with flexibility to increase up to 5 days).

This position is ideal for someone who thrives in a dynamic environment, is confident using **Zanda Health**, and wants to contribute meaningfully to a mental health clinic making a difference.

**Key Responsibilities**
- Be the **first point of contact** for clients—creating a welcoming and supportive atmosphere
- Manage **client bookings, communications, and clinical schedules** using _Zanda Health_
- Assist with **room bookings** and managing the shared clinic space efficiently
- Handle **payments, Medicare rebates**, and **third-party invoices**:

- Support **accounts payable and receivable** functions
- Provide **admin assistance to clinicians**, including client coordination and file management
- Help **improve policies, procedures**, and workflows for smooth clinic operations
- Perform **intake and triage** tasks if qualified in mental health
- Support **social media and marketing efforts** for the clinic
- Maintain a **tidy, professional reception and office area**

**About You**

We’re looking for someone who brings warmth, initiative, and efficiency to the role. You’ll be a great fit if you have:

- **Minimum 2 years’ experience** in medical, allied health, or psychology clinic administration
- Prior experience in a **group-based psychology clinic** (highly regarded)
- **Experience with Zanda Health** (essential)
- Familiarity with **Medicare, private health funds, and third-party providers** (e.g. NDIS, WorkCover)
- Proficiency in **Microsoft 365** and **SharePoint**:

- Knowledge of **basic bookkeeping** or **accounts receivable/payable**:

- Strong attention to detail, time management, and problem-solving skills
- **Mental health qualifications** (desirable) for intake and triage duties
- Bonus: skills in **social media, Canva**, or marketing platforms

**What We Offer**
- **Permanent part-time** role with flexibility (2-5 days/week)
- A **supportive and collaborative team environment**:

- **Modern clinic** located in the heart of Parramatta, close to transport
- Opportunities for **ongoing training and career growth**:

- Competitive salary **based on experience and qualifications**

**How to Apply**

**Job Types**: Full-time, Part-time, Permanent, Casual, Temp to perm

Pay: $25.15 - $40.98 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekend availability

Supplementary Pay:

- Penalty rates
- Performance bonus

**Experience**:

- Microsoft 365: 2 years (required)
- Practice Administration: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 16/06/2025

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