Business Support Officer

20 hours ago


Brisbane, Australia Trade and Investment Queensland Full time

About the business unitSituated within Queensland Operations division, the Queensland Operations Directorate unit is responsible for playing a key role in enabling TIQ to achieve its objectives in line with TIQ Strategic and Business Plans.Your contribution (key responsibilities and accountabilities)To be successful in this role you will:

- Provide a variety of administrative support services to the ELT member and Queensland Operations Division, including coordinating and scheduling meetings, preparing meeting papers, and actioning and monitoring post-meeting/engagement activities.
- Prepare and submit human resources (HR), finance, travel and facilities forms using various systems and update related records registers.
- Be the main point of contact for the TIQ Regional Network, providing support as required.
- Coordinate events logistics including venue hire, equipment, catering, and reception.
- Coordinate and process domestic and international travel arrangements.
- Monitor CRM data quality to ensure data currency and accuracy.
- Maintain local registers including leave and gifts and benefits for audit and reporting purposes.
- Prepare, review and co-ordinate correspondence related tasks, and other documents as required.
- Identify, develop, and implement business improvement initiatives and innovative processes to increase the effectiveness of your activities.
- Contribute to the delivery of team projects by providing support and assistance as required.
- Maintain an effective office records management system for documents including internal and external correspondence and computerised data.
- Establish and maintain document and records management practices in accordance with current management and retention policies.
- Develop and maintain collaborative working relationships with colleagues, departmental and agency representatives, key stakeholders, and suppliers.
- A current resume, with the names and contact details of two (2) referees with a thorough knowledge of your competencies for this role. One of whom should be your current or immediate past supervisor.
- A cover letter (maximum 2 pages) telling us why you are interested in this role. This is your opportunity to tell us about your experience, what makes you the best person for the role and how you meet the key capabilities for the role.

Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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