Service Centre Co-ordinator

7 days ago

Melbourne, Australia Racing Australia Full time

**The Company**

Within the Australian Thoroughbred Racing Industry, Racing Australia (RA) provides a number of integrated products & services nationally to Principal Racing Authorities (PRA), Race clubs, Owners, Trainers, Breeders, Jockeys and Racing Enthusiasts. RA also fulfils an important role in managing the industry's racing materials on a national basis.

The Racing Australia Service Centre is seeking the services of suitably qualified employee on a Casual basis to deliver high quality customer service functions to its customer base in our Flemington Office.

**The key functions of the role include, but are not limited to, the following**:

- Provide telephone and administrative support in the day to day operations of the Racing Australia Service Centre and to other parts of the business nationally.
- Assist with the collation and processing of racing materials and data for all states and territories in line within deadlines.

**Key attributes include**:
At least one year Customer Service experience in an Contact Centre or Thoroughbred Racing Industry is required.
- Excellent written and verbal communications skills.
- Competency in Microsoft suite of products (Outlook essential).
- Self motivated.
- Reliable.
- Punctual.

**Good to have**:

- An understanding of the Racing Industry.

**Employer questions**
- Do you have customer service experience?
- Have you worked in a call centre before?
- Which of the following statements best describes your right to work in Australia?
- Which of the following statements best describes your Covid-19 vaccination status?

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