Credit Operations Manager

2 weeks ago

Sydney, Australia Award Mortgage Full time

**About US**

Award Mortgage is one of the leading mortgage broking companies in Australia. Established in 2005, we have been operating in the competitive Australian market for more than 17 years. We are rapidly expanding our company with over 20 branches across major cities in Australia and 3 support offices in China and Philippines. Our dedication, hard work, and professional approach to lending give us a distinct advantage across the financial landscape.

We specialise in home loans for residential and commercial properties, for first-time home buyers and owner occupiers as well as for investors and developers. We also provide a variety of additional lending solutions,from car loans through to complex business and development loans. With unprecedented access to multiple financial institutions and loan products, we can ensure competitive rates and flexible lending structures at all times. Liaise with 20 plus sales branches, 160+ consultants brokers and member of Award Mortgage Executive Committee.

Why Join Us?
- One-stop service business platform;
- Uncapped earning potential and wide range of career options;
- Comprehensive in-house training and one on one mentoring;
- Ongoing professional development;
- Access to industry leading technology and products ;
- Supportive team environment.

**Key Responsibilities**:

- Analyze and evaluate our existing lending processes and identify opportunities for improvement and digitization.
- Educate and train branch teams on lending best practices, credit analysis, and risk assessment. Develop their capabilities to ensure consistent and high-quality lending decisions across the organization.
- Develop, manage, and maintain a robust credit policy that aligns with industry standards and supports market-appropriate risk-based lending decisions. Continuously review and update the credit policy to adapt to changing market conditions and regulations.
- Engage with regulators, internal and external auditors, and other stakeholders to ensure compliance with applicable regulations and standards. Address any inquiries, provide necessary documentation, and participate in audits or examinations as required.
- Provide guidance, mentorship, and training to ensure the credit team's professional development and high performance.

**Requirements**:

- Minimum 3 years experience in a similar role;
- Demonstrated understanding regarding privacy legislation and associated acts pertaining to the lending suite of products;
- People management experience with the strong ability to provide guidance and support to team members in the interests of meeting business performance targets;
- Ability to work under pressure and meet deadlines;
- Excellent verbal and written communication / presentation skills;
- Demonstrated critical thinking and analytical mindset;
- Strong communication and problem-solving skills;
- Full work rights in Australia.

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00 - $120,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Referral program

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- What's your salary expectation?

**Experience**:

- Lending: 5 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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