Senior Credit Operations Manager

5 days ago

Sydney, New South Wales, Australia beBeeCredit Full time $90,000 - $120,000

Are you ready to take on a pivotal leadership role in credit operations? As a Credit Team Leader, you will oversee the Toby's Estate ledger, manage collections and reconciliations, and maintain day-to-day control over credit performance.

The Key Responsibilities
  • Own the end-to-end credit process for Toby's Estate, including reconciliations, collections, and stakeholder follow-up
  • Monitor and assign tasks within the shared inbox and credit queues
  • Provide daily support, escalations, and check-ins with the credit team across brands
  • Lead short team huddles every few days, focused one-to-ones with team members and oversee annual goal setting and mid-year reviews
  • Drive process improvements and efficiency gains in tandem with business-as-usual delivery
  • Partner with the Financial Controller on reporting, internal controls, and escalation of risk

What You'll Bring

  • A proven background in transactional credit or credit controller roles, looking for a step up
  • Experience managing an end-to-end ledger independently
  • A pragmatic, hands-on leadership style that guides and thrives in a collaborative team environment
  • A strong sense of ownership and accountability, understanding the importance of business unit distinction in shared services
  • Experience balancing operational delivery with process improvement initiatives
  • Experience partnering with operational teams, stakeholder management, and collaboration across various functions

Why This Role?

  • Be part of a team that values trust, autonomy, and collaboration
  • Contribute to the credit reset focused on ownership and excellence
  • Work in a hybrid model with a supportive, pragmatic leadership team

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