Casual Front Desk Reception

1 week ago

Sydney, Australia Union, University & Schools Club Full time

**Daily duties include, but are not limited to**:

- Providing friendly, personalized and attentive service to members and guests
- Implementing approved policy and procedures
- Accommodation bookings, confirmations, check in, check out and billing
- Administrative duties including data entry and Member correspondence
- Ensuring queries are handled efficiently and effectively
- Handling guest complaints and resolving issues
- Assisting with service and clean-up in the bar area when necessary
- Assisting with service and cleaning of rooms and public areas when necessary
- Support to managers and staff where necessary
- Ensure the security of the club
- Ensure that members and guests abide by club rules
- a minimum of two years reception experience in the Hotel/Club industry
- possess excellent computer skills including proficiency in Microsoft Office
- Be punctual and reliable
- ability to write and speak English fluently
- be prepared to work to the needs of the Club
- will have an exceptional phone manner, customer service skills and the ability to work under pressure
- a strong attention to detail and professional work ethic
- ability to meet deadlines
- exceptional grooming and presentation standards
- ability to work unsupervised
- a valid Australian driver's license
- be eligible to work in Australia

Please send your CV with cover letter to the attention of the Operations Manager

**Job Type**: Casual

**Job Type**: Casual

Pay: $30.00 - $42.00 per hour

Schedule:

- Shift work

Work Location: In person

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