Front Desk Assistant
11 hours ago
We are seeking a highly organized and professional Front Desk Assistant to join our team.
About the Role- Provide exceptional customer service to visitors, contractors and staff members.
- Screen incoming phone calls and respond to queries via phone, email and in person.
- Issue visitor and staff passes and maintain security protocols.
- Coordinate courier bookings and manage mail distribution.
- Assist with event bookings and room setups.
- Oversee contractor and visitor car parking arrangements.
- Greet visitors, contractors and staff members in a friendly and welcoming manner.
- Transfer incoming phone calls and respond to queries promptly.
- Manage visitor and staff passes and ensure security protocols are maintained.
- Arrange courier pickups and distribute mail efficiently.
- Co-ordinate event bookings and room set-ups.
- Supervise contractor and visitor parking arrangements.
- Prior experience working in a reception or front desk role.
- Excellent communication (verbal and written) and customer service skills.
- Strong organisational abilities with high attention to detail.
- Ability to work independently and as part of a team.
- Professional presentation, self-motivated and shows initiative.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary package.
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