Facilities and Concierge Coordinator

JLL supports the Whole You, personally and professionally.
**About the role**:
We're seeking a dynamic Facilities and Concierge Coordinator to join our Sydney office in the Life Science sector. This role offers significant autonomy and responsibility, empowering you to take ownership of comprehensive site operations while delivering outstanding client experiences and driving operational excellence.
**Day to day responsibilities**:

- Cultivate and maintain exceptional client relationships through responsive, proactive service
- Act as the central liaison for all stakeholder inquiries and operational matters
- Coordinate seamlessly between clients, internal teams, and external service providers
- Supervise contractor performance, conduct quality inspections, and ensure regulatory compliance
- Lead vendor management activities including contract negotiations and procurement processes
- Manage maintenance contract renewals and vendor onboarding procedures
- Support purchase order processing and vendor database management
- Deliver precise financial reporting and budget management
- Champion workplace safety protocols and regulatory adherence
- Perform comprehensive site evaluations and identify operational efficiencies
- Oversee integrated facilities services including mechanical, electrical, plumbing, cleaning, and pest management
- Generate detailed operational reporting and strategic recommendations

**About you**:

- Exceptional interpersonal skills with a client-first mindset
- Detail-oriented professional with superior organisational capabilities
- Self-motivated problem-solver who thrives on challenges
- Background in facilities management or similar operational roles advantageous
- Independent worker capable of juggling competing priorities effectively

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.