Registry Officer

1 week ago

Sydney, Australia Easy Authoring Full time

**Contract till the 4th of September with** a possible extension.**:

- **Hourly pay rate of up to $42.26/hour plus Super.**:

- **7.6 hours a day, 38 hours per week.**:

- **Office location: Parramatta**

**PURPOSE OF THE ROLE**:
You will have the demonstrated ability to undertake a range of administrative support services relating to the work of the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.

**KEY ACCOUNTABILITIES**:

- Provide information to clients face to face, by phone, or in writing, record action taken, and follow up where required.
- Prepare matters for hearing (organise copies of papers for tribunal members, notify parties, arrange reporting services, interpreters, and country venues and travel for members and make arrangements for clients with special needs).
- Provide a range of administrative and clerical support services, including fax, post, photocopying, compilation, and distribution of documents.
- Prepare routine correspondence as required, ensuring all documentation conforms to Tribunal presentation, style, format, and content protocols.
- Input all relevant data in the Tribunal’s case management system and create, store, retrieve and archive Tribunal files to ensure the accurate and safe storage of data/information to comply with the required standards.
- Seek guidance from and escalate more complex matters to the Senior Registry Officer/ Team Leader, as appropriate.
- Liaise with relevant officers and Principal Registry to deliver quality client services within the guarantees of service standards.
- Maintain an up-to-date knowledge of relevant legislation and operational procedures and contribute to the development and implementation of business process and service delivery improvements.

**ESSENTIAL REQUIREMENTS**:

- Ability to work in a high volume, front-line customer service environment.
- Demonstrated ability to undertake a range of administrative support services relating to the work of the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.
- Must have a strong work ethic with a can-do attitude to work to tight deadlines across multiple tasks.

**Kiran**
**at**
**0488 825 434**

**About Easy Authoring**:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD, and the Federal government as well as multiple corporate organisations.

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