Assistant Station Manager

5 days ago

Mascot, Australia dnata Full time

Our sister company** Cabin Services Australia** is Australia’s leading provider in cabin cleaning and ancillary services in the aviation industry across Australia. We service over 50 International and Domestic airlines with more than 500 flights per day and ensure the passenger experience is our number one priority while providing on-time service at the highest possible standard.

An exciting and rare opportunity now exists for an **Assistant Station Manager **to join the team. Reporting to the Station Manager, the role is responsible for managing the overseeing the operation and ensuring all areas are operating effectively and to ensure team goals and objectives are met.

**Key duties and responsibilities**
- Assist the Station Manager in planning and implementing strategies to manage our customers
- Assist with coordinating daily operations
- Monitor operating costs, budgets and resources with a particular focus on man hours
- Communicate with clients and evaluate their needs
- Monitor and oversee operational inventories and be responsible for ensuring staff have access to and use correct equipment in accordance with SOP’s
- Oversee GSE and fleet requirements in accordance with all state, federal and local airport requirements
- Evaluate employee performance and identify hiring and training needs inclusive of new training requirements
- Supervise and motivate staff to perform their best
- Coach and support new and existing staff
- Handle complaints from customers and staff as required

**More about you**:

- Demonstrated skills set in leadership, decision making and organisational skills
- Ability to create a harmonious team working environment
- An advocate for promoting a safe and compliant workforce
- Strong computer literacy - across Microsoft Office
- Ability to communicate effectively and work part of a team
- Excellent organisational skills with the ability to multi-task and prioritise workload
- Proven ability to exercise discretion at all times

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

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