Reservations Manager

4 days ago

Sydney, Australia IHG Full time

**About us**
Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The hotel is near completion of all 252 rooms renovation, the modern rooms are designed to make our guests smile. From the comfortable beds, 55 inch TVs, Nespresso Pod machines, free Wi-Fi and soundproof windows with black out blinds, our rooms are designed to make our guests forget the outside world, and enjoy their time with us.

We are currently looking for an enthusiastic and driven Reservations Manager to join our dynamic Sales & Marketing team at Holiday Inn Sydney Airport.

**Your day to day**
As Reservations Manager, you will connect with our guests in this critical first touchpoint of the guest experience. You will work closely with our Sales & Marketing and Front Office teams, implementing strategic plans and processes with guidance from the Director Sales & Marketing to drive revenue and fill efficiency, as well as answering calls in and out of the Hotel.

**What we need from you**
- At least 2-3 years Reservations experience working in a hotel environment would be preferred including managing group reservations
- Planning & coordinating all Reservations activities to ensure a smooth & efficient running of the Department, whilst ensuring maximum revenue is achieved & high occupancy is maintained.
- Support in regular revenue meetings for forecasts of occupancy & revenue in conjunction with DOSM and Revenue Manager
- Ensure familiarity with the reservations system, all tiers of the rate structure, occupancy to maximize occupancy at every opportunity
- Exposure to Inventory management
- open and close room types, rates and allotments in order to maximize revenue and occupancy
- Excellent Opera (PMS) skills and experience with loyalty programs preferred
- Someone who will be a true brand ambassador for Holiday Inn and IHG
- Strong attention to detail and passionate about the hospitality industry and exceeding client expectations
- The ability to work with multiple stakeholders, to work in a fast-paced environment and prioritise workload
- Excellent verbal and written communication skills and able to create genuine connections
- Eligibility to work full time in Australia

**What we offer**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too.

Job Reference: EMEAA33450

  • Assistant Reservations Manager

    3 days ago

    Sydney, Australia Signature Staff Full time

    Renowned product and brand - Supportive leadership team - Full time position - Sydney based Daydream Island Resort is seeking an Assistant Reservations Manager to join our team based in the Sydney office, located in Chatswood. Reporting to the Reservations Manager, the Assistant Reservations Manager is a role responsible for monitoring and supervising the...

  • Reservations Manager

    4 weeks ago

    Sydney, New South Wales, Australia 21c Museum Hotels Full time

    OverviewAt Accor, we are over 330,000 Heartists across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care.Pullman Sydney Airport is located in the centre of Mascot Business Park...

  • Assistant Reservations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Artemus Group Full time $60,000 - $80,000 per year

    Are you ready to do what you love? Join us as the Assistant Reservations Manager at Manly Wharf.Owned and operated by hospitality and tourism specialists Artemus Group, Manly Wharf is Sydney's iconic waterfront destination, blending heritage charm with a vibrant community spirit. Artemus Group has a proven track record of delivering world-class dining and...

  • Assistant Reservations Manager

    4 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 22194501 **Job Category** Reservations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities....

  • Group Reservations Manager

    1 week ago

    Sydney, New South Wales, Australia Meriton Suites Full time $90,000 - $120,000 per year

    About the RoleThis role is hands-on, people-focused, and detail-driven — perfect for someone who can balance leadership with operational excellence.The Group Reservations Manager plays a key leadership role at Meriton Suites, overseeing the day-to-day management of our Group team and ensuring a seamless booking journey for all prospective and confirmed...

  • Assistant Reservations Manager

    3 days ago

    Sydney Kingsford Smith Airport, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024130901 **Location**: Sydney Airport Stamford As Australasia's leading owner and operator of landmark luxury hotels, Stamford is committed to exceeding the highest expectations of excellence of all our guests. Stamford welcomes people who share this passion and who have a positive approach to 'simply exceptional service'. The Stamford...

  • Assistant Reservations Manager

    6 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 22166311 **Job Category** Reservations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities....

  • Reservations Agent

    1 week ago

    Sydney, Australia AA Appointments Full time

    **RESERVATIONS AGENT - SYDNEY** **LOCATION: SYDNEY** - Premium 5 Star Hotel - Sydney CBD Location **ABOUT YOUR NEW EMPLOYER** Our client is a 5 Star Boutique Hotel that boasts career progression, excellent benefits and facilities. They are currently seeking a talented RESERVATIONS AGENT to join their dynamic team. **THE ROLE**: Reporting to the...

  • Reservations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Norths Leagues Club tas Lane Cove Club Full time $60,000 - $80,000 per year

    About the role:Reporting to the Reservations Manager, we are seeking an experienced and dedicated Reservations Coordinator to become part of our professional and hard-working team. Working from head office based at Norths Cammeray, the Reservations Coordinator will tend to all incoming enquiries and calls for our Sydney venues This role is soon to grow and...

  • Reservations Agent

    2 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24047124 **Job Category** Reservations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...