Business Lending Coach

2 weeks ago


Barangaroo, Australia Westpac Group Full time

**How will I help?**

This role involves delivering technical lending BPA programs and coaching new Business Bankers as part of our Role Ready Program. Training sessions will be conducted onsite, face-to-face, across the country monthly, with the majority of sessions held in Sydney.

The role requires updating technical knowledge, advocating Westpac Group Strategy, and leading innovative learning practices.

It includes design reviews, facilitating technical content, and coaching bankers to improve performance and develop skills. A passion for mentoring and a professional aspiration to develop facilitation skills are crucial.

**Key responsibilities**
- Facilitate technical learning programs for various roles in the Business & Wealth Division for new and existing Westpac Group employees.
- Support bankers with coaching and training on Westpac systems, processes, and policy.
- Ensure consistent training delivery by responding to feedback and evaluations.
- Review content to maintain user experience and compliance standards.
- Participate in change activities and minor design maintenance with Capability Design Teams.
- Provide insights on learning program design from a learner and facilitation perspective.
- Coordinate and plan course delivery and time management.
- Monitor and evaluate coaching outcomes, tracking KPIs like performance improvements and leadership development progress.
- Demonstrate the ability to solve business problems and manage stakeholder priorities and reporting needs

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Extensive knowledge of products, processes, and systems in Business Banking segments.
- Experience as a Business Banking Manager, Assistant Relationship Manager, or similar roles.
- Proficiency in deal construction within business banking systems.
- Preferred experience in coaching and training.
- Advanced communication and presentation skills.
- Ability to lead without authority and coordinate people effectively

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

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