Office Administration

5 days ago

Capalaba, Australia Marina Pools Capalaba Full time

**Location**: Capalaba 4159
**Hours**: 9am - 5pm (Monday to Friday)
**Start**: ASAP

We are a busy pool service and pool construction company looking for a reliable, capable Office Administrator to join our small tight knit team.

**What You’ll Be Doing**:

- **Invoicing and quoting** - using Xero to manage service billing, send customer quotes and chase payments on overdue accounts
- **Customer service** - both over the phone and on occasion, in person in our store
- **Supporting the team** - coordinating with technicians, tracking jobs, and keeping things running smoothly.
- **Helping hands** - at times you may need to assist the front shop by running a water test (training provided) or carrying a 20kg salt bag out for a customer

**Who This Role Would Suit**:

- You’re tech-savvy enough to use systems like Xero (or willing to learn quickly)
- You’re reliable, friendly, and capable
- Willing to learn the ins and outs of the pool industry
- Good customer service experience (phones are a big part of the day to day)
- You’re comfortable in a tradie-style environment - happy to roll up your sleeves and give a hand when heavy equipment is delivered.

**Nice to Have**:

- Previous experience in a trade, retail, or construction-based admin role
- Comfortable with basic physical tasks (e.g. lifting stock)
- A practical background or interest in how things work - whether it’s fixing stuff, working with your hands, or keeping things organised
- A good sense of humour and can handle the shifting seasons (crazy in the summer, calm in the winter)

**Who You’ll Be Working With**:
You’ll work closely with our experienced shop manager Lianne and a team of service techs (mainly in their 40s). It’s a tight-knit crew where mutual respect, reliability, and a bit of a laugh go a long way.

**To Apply**:
Send your resume and a quick intro telling us why this job caught your eye and why you'd be a great fit. We're more interested in attitude and reliability than a perfect resume - so if this sounds like your kind of environment, we’d love to hear from you.

Pay: $49,900.00 - $65,000.00 per year

Work Location: In person

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