Field Service Technician

2 weeks ago

Mulgrave, Australia BD Full time

**Job Description Summary**: Seeking an experienced Field Service Technician in Melbourne, to join our growing business and work on the installation and servicing of market leading medication dispensing equipment.

**Purpose**: The Field Service Technician will support our Victoria based customers in installing & commissioning new machines, fault diagnosis, repair and preventative maintenance of primarily the Automated Pharmacy Dispensing product, BD ROWA and BD Pyxis.

**Main Responsibilities**
- As BD representative, exhibit professionalism always.
- Work with Project Managers to plan, prepare and complete the installation of Automation equipment in alignment with installation SOPs and customer requirements.
- Successfully complete installation of equipment to a high standard and in accordance with the manufacturer's direction for installation.
- Plan, schedule and communicate Preventative Maintenance visits and breakdown visits to fit in with the customers’ requirements. Comply with Preventative Maintenance, service agreement and support SOP’s.
- Machine commissioning and customer training
- Participate in the after-hour’s roster of service, respond to all service orders received within the guaranteed response time, and properly close the orders per company policy.
- Responsible for documenting all work (accurate and up to date) carried out in relation to repairs, preventative maintenance, calibration, performance, and electrical safety testing.

**Job Requirements**
- Electronics/Computing, Trades Certificate, Engineering Certificate/Diploma or Degree
- Experience in installation of large-scale robotics or conveyor/processing-based systems. (Essential)
- Ability to read and interpret architectural design diagrams and electrical circuit diagrams for machine installation. (Essential)
- Physically capable of lifting machine components into place and experience in safely managing carrying and placement of machine components. (Essential)
- Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management
- Ability to complete technical repairs and upgrades to electro-mechanical equipment.
- On call remote support required. Available to work travel and work interstate as requested on short notice.

**Culture and Benefits**

We are **the makers of possible.**

BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a **maker of possible **with us

**How To Apply**

**Primary Work Location**: AUS Melbourne

**Additional Locations**:
**Work Shift**:

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