Infrastructure Manager

Where you’ll fit in:
Infrastructure Manager | Reporting to the Operations Manager - Operational Services| | Based in Melbourne

How you can unlock your potential:

- Manage both technical and managerial aspects of the customers IT infrastructure to enable their business and to meet MOQ’s contracted deliverables
- This is a role where you’ll truly own and lead our strategy around Infrastructure, plus mentor and assist with the growth
- As a Microsoft Gold Partner who also hold the Azure Expert MSP certification, we're highly trusted by Microsoft to deliver across their projects - These recognised partnerships also unlock a huge amount of opportunities and resources with Microsoft.
- Hybrid working with plenty of flexibility.
- We value professional development; we'll encourage you to further your education by providing funded training and development opportunities.

Here’s a sneak peek into what you’ll spend your time doing:

- Designing and executing short and long-term strategic plans to assure infrastructure capacity attains current and future needs.
- Developing, executing, and overseeing procedures and policies to support infrastructure administration.
- Managing and establishing priorities for maintenance, design, development, and analysis of entire infrastructure systems inclusive of Servers, LANs, WANs, internet, security, and wireless implementations.
- Maintaining data centre group and leading best practices in area related to infrastructure.
- Defining and managing IT Disaster Recovery Strategy for the customer.
- Testing server performance plus provide network presentation statistics.
- Reporting and preparing strategies to maintain IT infrastructure.
- Ensuring apt security levels on network, infrastructure and servers are maintained.
- Directing and administering conditional network analysts plus technicians to provide leadership and direction.
- Ensuring to practice IT asset management inclusive of component inventory maintenance and associated documentation.
- Negotiating with outsourcers, vendors and contractors for infrastructure-specific products and services secure.
- Performing feasibility studies for different upgrade projects, conversions, and improvements.
- Maintaining IT Infrastructure for the customer through effective Patch, Backup, and capacity planning.

What we’re looking for in our next awesome human:

- Minimum 6+ years’ experience in a Managed Services Management role leading teams of technical resources
- Minimum 4+ years working in Service Desk environment.
- Strong knowledge of ITIL/ITSM principles.
- Strong understanding of Nutanix
- Server, VM’s and storage solutions
- Security & Compliance—CISSP, CISM, PCI GDPR, Cyber Essentials
- Cloud experience—Office 365, OneDrive etc.
- Networks and infrastructure management and accreditation e.g. CCNP
- IP networks and telephony administration & monitoring LAN, WAN, SAN & firewalls
- Experience in defining and delivering IT Infrastructure & Support strategies
- Experience in architecting and deploying MS systems
- Experience in Networks and Linux Administration
- We require Australian Working Rights for this position.
- Due to our ISO27001 Compliance we require all staff to have a clean criminal record, we will facilitate a police check upon acceptance of an offer.

Who are MOQdigital?

We enable organisations to accelerate their technology driven transformation. We do this through our end-to-end lifecycle of services of Advise, Enable and Manage.
- We work with organisations to help them to understand, evaluate and advise based on their individual technical requirements.
- We implement and build custom solutions that enable organisations to thrive.
- We manage and support systems that enable organisations to accelerate their vision.

Our purpose is to celebrate new thinking, bring together solutions and engage and educate. We partner with ambitious organisations to reimagine and revamp their systems with a vision for what the future might entail for them. MOQdigital helps People and Technology to intersect.

A few key things you should know about us:

- Intro to MOQdigital video link - shorturl.at/hGYZ0
- Our LinkedIn Company Page is stacked with goodness and awesome insights into who we are and what’s important to us - Check it out
- We’re a Microsoft Gold Partner and have a number of advanced specialisations.

What we offer at MOQdigital:

- Flexible working is part of our DNA.
- 16 Weeks Paid Parental Leave - No minimum service period for eligibility.
- Funded learning and development plus study days alongside our comprehensive training plans.
- Proven career progression opportunities, we’re passionate about helping our people unlock their potential and grow across different capabilities.
- Meeting free Thursdays - Reducing the impact of meetings to improve mental health, productivity and wellbeing.
- Loads of regular learning and connection opportunities.
- Continuous sharing of knowledge, where y