Practice Manager

1 day ago

Beaconsfield Upper, Australia Upper Beaconsfield GP Practice Full time

**Practice Manager - Upper Beaconsfield GP Practice**

**About Us**
Upper Beaconsfield GP Practice is a well-established, private billing, AGPAL-accredited general practice located in a beautiful semi-rural community. We are a registrar training clinic with a strong reputation for high-quality, patient-centred care. Our friendly and collaborative team includes GPs, nurses, reception staff, medical students, and allied health professionals.

We are now seeking a dedicated, proactive, and experienced **Practice Manager** to lead our growing practice and help shape its future direction.

**About the Role**
As our Practice Manager, you will be responsible for overseeing the daily operations of the clinic, driving growth, ensuring compliance, and leading our team with professionalism and care. This is a key leadership role with scope to make a real difference.

**Key Responsibilities**
- Oversee and manage day-to-day clinic operations
- Lead, mentor, and support reception and clinical support staff
- Manage rosters, doctor and nurse diaries, and room allocation
- Liaise with RACGP, PHN, medical universities, and third parties for teaching and registrar placements
- Work on strategic growth of the practice, including marketing and promotion of services
- Assist with accreditation, compliance, and quality improvement
- Work on HotDoc and other digital systems for bookings, recalls, and patient engagement
- Oversee MyMedicare enrolments and act as an advocate for the program
- Support debt collection and oversee billing and payment processes
- Liaise with local nursing homes and aged care facilities
- Ensure up-to-date knowledge of healthcare guidelines and inform staff accordingly
- Report directly to the Principal GP and be the key point of contact for practice operations

**Skills and Experience**
- Previous experience in practice management in a general practice setting
- Strong leadership, problem-solving, and organisational skills
- Sound understanding of Medicare, billing, compliance, and healthcare systems
- Excellent communication skills and a professional, approachable manner
- Experience with Best Practice (BP) clinical software and HotDoc (preferred)
- Ability to manage competing priorities in a fast-paced environment
- Passion for innovation and community-focused care

**Essential Qualifications**:

- Proven experience in General Practice management.
- Strong business development skills.
- Expertise in liaising with accountants on financial matters.
- In-depth understanding of the Medicare Benefits Schedule.
- Knowledge of 5th RACGP Standards and Accreditation requirements.
- Fully vaccinated against COVID-19.

**Desirable**:

- CPM or Diploma of Practice Management, including Fellowship of AAPM.
- Current CPR certificate.

**What We Offer**
- Supportive, friendly, and inclusive work environment
- Autonomy to lead and shape practice operations
- Ongoing professional development opportunities
- Flexible working arrangements
- Beautiful workplace in a close-knit community
- A chance to make a meaningful impact in healthcare delivery

**How to Apply**

**Job Types**: Full-time, Part-time

Pay: $35.00 - $45.00 per hour

Schedule:

- 8 hour shift

Application Question(s):

- Are you willing to work as Medical Receptionist as part of your role?

**Experience**:

- Medical practice management: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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