Engagement Coordinator

1 week ago

Camberwell, Australia Australian Pharmaceutical Industries Full time

As a Wesfarmers business, Australian Pharmaceutical Industries (API) is one of Australia's leading pharmaceutical distributors and health and beauty companies, as well as the parent company of Priceline Pharmacy, Soul Pattinson Chemists, Pharmacist Advice and Clear Skincare Clinics.

The responsibilities for this role include, but are not limited to:

- Own the monthly API/Supplier Collaboration meetings enabling agreed outcomes and ownership in addressing adherence to commercial and service performance targets
- Be the point of contact for Supplier related service performance working with internal functions as required to understand and propose sustainable processes and measures
- Engage with peers. Respect the team, champion change, and assist the team in covering deliverables to ease workload
- Proactive communicator to all stakeholders
- Work with Suppliers on clear and measurable action plans to address supply issues and compliance to API processes/policies
- Implement clear communication plan to key API functions around Supplier constrained supply with agreed action plans across the key functions
- Present view of stock position to Suppliers addressing unhealthy stock with both the Supplier and buying team to determine actions required
- Ongoing focus on best practice to simplify, value add and educate through effective performance improvement programs
- Continually challenge the status quo and remain competitive. Be open to learning and sharing
- Ensure effective management of the Supplier relationship achieving the maximisation of the inventory KPI’s
- Tertiary qualification in business, commerce, or related discipline
- Demonstrated capability / experience in retail pharmacy or FMCG
- Ability to work as part of a team and across multiple teams
- Strong interpersonal skills ensuring ability to manage conflicting interests
- Strong communication and interpersonal skills which allow you to forge relationships across all levels of a business
- Strong analytical and problem-solving skills coupled with sound attention to detail
- Comfortable making quick, fact-based decisions
- Demonstrated computer literacy in Microsoft Office Excel; Word; PowerPoint; and Outlook

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