Assistant Night Manager

2 weeks ago

Sydney, Australia IHG Full time

**About us**
There’s nothing complicated about dealing with business people.

They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bathrobe and a box set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Crowne Plaza Coogee Beach is located in a perfect central beachside location, an area priding itself on its laid-back lifestyle, tranquil waters, historic ocean baths and plenty of green spaces.

**Your day to day**
The Assistant Night Manager will lead the Night Team in the absence of the Night Manager and oversee all overnight operations, including verifying the accuracy of guest accounts, balancing charges/revenues, as well as assisting with all aspects of guest services. They will ensure the safety, security and smooth running of all other hotel operations in the absence of senior Management.

You will enjoy a fast paced, forward thinking environment all while focusing on efficient and outstanding customer service, ensuring that every guests experience at Crowne Plaza Coogee Beach is one to remember.

**What we need from you**
The successful applicant must possess:

- Enthusiasm to connect with guests and to hear their story
- An energetic, team focused and 'can do' attitude
- Excellent grooming and presentation skills
- Exceptional communication skills both written and verbal
- High level of computer literacy - Opera experience preferred
- Strong attention to detail
- Previous hotel experience in Front Office
- NSW Responsible Service of Alcohol Certificate
- Nationally accredited First Aid/CPR certification
- The right to work in Australia

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA29001

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