Assistant Night Manager

3 days ago

Sydney, Australia PARKROYAL Darling Harbour Full time

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific.

We are looking for an **Assistant Night Manager** to join our Front of House team. This is a great opportunity to work within a strong team to develop your career in a supportive and fun environment.

**The successful Assistant Night Manager will**:

- Report the Night Audit function
- Ensure departmental revenue is posted and balanced accurately
- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis
- Prepare and Deliver In Room Dining orders, newspapers and guest amenities
- Maintain strict security procedures to ensure guest confidentiality and safety by tight control of after hour's access to the property
- Act as the Night Manager in the absence of the Night Manager
- Be the first point of contact for all guest needs & issues

**Ideally you will have**:

- Ability to work 5 overnight shifts (approximately 11pm - 8am) including weekends and public holidays
- Strong experience with Opera
- 2 -3 years experience in a similar role
- Strong Hotel WHS experience
- A Responsible Service of Alcohol certificate
- Senior First Aid certificate
- Valid Australian Driver's license
- Strong communications and relationship building skills
- Customer service focus and enjoy leading a team

**Benefits**
- Attractive salary package
- Discount parking
- Hotel discounts through our global alliance program Discovery
- 50% off food and 50% off beverages at the hotel’s restaurant ABODE Bistro Bar
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Ongoing learning and development through our globally recognised online platform
- Complimentary meal whilst on shift
- Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover
- Reward and Recognition Program

If you share our values and are passionate about driving a strong culture of success, are driven, and are seeking to develop a career with a rapidly growing international hotel brand, then APPLY NOW or click on the link to find out more about what Pan Pacific Hotels Group has to offer.

**Job Types**: Full-time, Permanent

**Salary**: $35.14 per hour

**Benefits**:

- Employee discount
- Free food
- Professional development assistance

Schedule:

- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Licence/Certification:

- RSA (preferred)
- First Aid Certification (preferred)
- Full Driver Licence (preferred)

Work Location: In person

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