Change Analyst

Full Time Permanent Role
- Ann St. Office - Train, Bus & Ferry transport options.
- 2 Days WFH & flexible working environment.

**A bit about what we do**

Anglicare has grown to be one of Queensland’s most trusted providers of ‘all of life services’ across home and residential aged care, mental health, youth support, disability, homelessness, foster care and family. Today we have over 3,000 dedicated and experienced staff, supported by more than 400 generous volunteers, who are there every day for Queenslanders.

**The Role**

In this role you will support the Project Manager to deliver change management activities for projects that form part of Anglicare's Digital Transformation. The Change Analyst is responsible for preparing the organisation for the changes the projects introduce to ensure successful transition, realisation of expected benefits and desired business outcomes.

You will focus on the people side of change and will be an advocate for the employee’s experience with the goal of embedding the changes in order to drive and support employee adoption and greater utilisation and proficiency of the changes

Some of the responsibilities of this role include
- Develop and implement detailed change, communication and training plans for projects.
- Conduct change analysis, assess change impact, identify & assess stakeholders.
- Manage issues and risks relating to or arising from change, communications and business change readiness.
- Develop and implement project communications content, information packs, intranet content, newsletters and presentations.
- Conduct Training Needs Analysis, input, document requirements to support the design, development and delivery of training and education.
- Define and measure success metrics and monitor change, communication and training effectiveness and adjust change plans in response.
- Assist with workforce transition and capability.
- Fulfil the role of Systems Trainer where required.

**Ideal Skills & Experience**
- Demonstrated ability to use a change management methodology to undertake change management, communication and engagement activities and develop plans and products.
- Experience undertaking change management activities, including effectively implementing changes to people’s work, business processes, systems and technology; coaching leadership and team members.
- Ability to drive fast adoption and higher utilisation of projects that impact the organisation to increase benefits realisation, value creation, ROI and achieve results and outcomes.
- Strong communication skills with proven experience in the design, development, delivery and management of change communications.
- Well-developed facilitation and training skills; proven experience in training needs analysis, development of plans, workshops, training, quick reference guides and related materials.
- Strong interpersonal, consultation, negotiation skills; ability to influence a wide range of stakeholders.
- Experience in the design, development and delivery training and education, including
- Instructional design, e-learning and classroom training development will be highly regarded

**What we offer you**
- Salary packaging, package up to $15,900 per year tax free
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
- Great work-life balance, flexible hours and hybrid work from home (WFH) model.
- Ongoing training and support, we care about your personal and professional development.
- Opportunities to purchase additional annual leave.
- Employee Discounts at some of Australia's top retailers.
- 24/7 Employee Assistance Program.

**Interested?**

**For further information please contact**

**Daniel Walsh 3838 7669**
- Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position._