Change Analyst

2 days ago

Brisbane, Queensland, Australia Humanised Group Full time

Change Analyst

The Change Analyst plays a key role in supporting the successful delivery and adoption of business and technology change initiatives across the organisation. Working within a fast-paced energy environment, this role partners closely with project teams, business stakeholders, and subject matter experts to ensure people are informed, engaged, and equipped to adopt new systems, processes, and ways of working.

The role is particularly focused on supporting system enhancement and business transformation projects, ensuring that change artefacts such as impact assessments, stakeholder maps, communication plans, and readiness reports are developed to a high standard.

Key Responsibilities

Conduct change impact assessments to understand how upcoming changes affect people, processes, and technology.

Support the development and maintenance of change management artefacts, including stakeholder analyses, change and communication plans, training needs assessments, and readiness reports.

Partner with project managers and business analysts to ensure change activities are aligned with project milestones and delivery timelines.

Support the creation and delivery of communications and engagement materials to drive awareness and understanding of key initiatives.

Contribute to training and capability uplift activities, working with subject matter experts and learning teams to develop effective training materials.

Assist in readiness and adoption tracking, identifying areas of resistance and supporting mitigation strategies.

Work collaboratively across teams to embed consistent change practices and ensure the sustainability of business improvements.

Maintain version control and document governance for all change-related artefacts and templates.

About You

You are a proactive and detail-oriented change professional who enjoys working across both business and technology projects. You thrive in dynamic environments, can quickly build relationships with stakeholders, and take pride in delivering high-quality documentation and insights that help drive clarity and confidence across teams.

Skills & Experience

Experience supporting change management or business transformation initiatives within complex organisations (energy, utilities, infrastructure, or similar preferred).

Strong understanding of organisational change management frameworks (e.g. ADKAR, Kotter, or similar).

Demonstrated ability to create, maintain, and manage change artefacts and documentation.

Excellent communication and stakeholder engagement skills, with the ability to tailor messaging to different audiences.

Proven experience working alongside IT and project delivery teams on system or process improvement initiatives.

Exceptional attention to detail, organisation, and written communication skills.

Proficiency in Microsoft Office and tools such as SharePoint, Teams, and Visio.

Desirable

Experience within the energy or utilities sector.

Exposure to SAP or enterprise system enhancement projects.

Certification in Change Management (e.g. Prosci) or related discipline.

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