Admission Coordinator

2 days ago

Brisbane, Australia Regis Aged Care Full time

Great opportunity to start or continue a career in Aged Care with Regis Ferny Grove & The Gap

Our Benefits & Culture

Regis is proud to be an Equal Employment Opportunity employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome all staff from all backgrounds and culture.

About the role

The Admission Coordinator in conjunction with the home’s General Manager, is responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for future residents, family members and other lead source generators. The Admission Coordinator actively supports the Home in ensuring the delivery of all sales and admissions commitments as well as the management of the enquiry, tour, sales and resident Welcome processes.

This is a full time role working across our Ferny Grove & The Gap homes.

**The Ferny Grove Home**:
122 bed home set amongst leafy surrounds and walkways in the suburb of Ferny Grove

Walking distance to the Ferny Grove train station

Staff parking at the facility

**The Gap Home**:
128 bed home which takes in stunning views of the mountains and hinterland

Located just 15 minutes from Brisbane CBD

Staff parking at the facility

**As an Admission Coordinator you will be responsible for**:
Supporting the effective execution of the local area marketing and admission program

Driving exceptional service through the delivery of the Welcome process

Planning and coordinate activities developed within the marketing and admissions program

Managing customer enquires and conduct tours of the Home

Displaying a high level of customer service in all that you do

**What we look for**:
Demonstrated understanding of sales processes (desirable)
Exceptional delivery of customer service
Experience within an aged care environment (favourable but not essential)
Demonstrated proficiency in verbal and written communication skills.
Demonstrated proficiency in supporting budgeting and sales target processes.
Proven experience in roles that require maintaining confidentiality
Proven ability to effectively communicate with employees across all levels within the organisation and other relevant stakeholders.
Excellent stakeholder management and team building skills

Some of the benefits to work with us include but are not limited to:
We take interest in your career where you will be mentored and supported to learn and grow
Flexible work hours to suit your personal life
Appreciation programs and events such as employee of the moment, wall of thanks, national awards of excellence and team events
Discounts benefits through Maxxia Rewards at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more.
Discounted private health insurance, gym memberships, technology items from JB Hi-Fi and more.
A number of employee wellness platforms including EAP and free annual Influenza vaccination.
Vehicle financing through salary packaging, novated leasing and super contributions.

From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.

To APPLY

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