Freight Forwarding

2 days ago

Brisbane, Australia People Group Full time

Fantastic chance to be a Import Coordinator
- A powerhouse team on a rock-solid foundation
- Salary Package up to $70,000 + Super

**Your new company**
With over a century of excellence in transport and shipping, this company combines global expertise with a people-first approach. Their commitment to diversity, inclusion, and recognition creates an environment where every team member feels valued, supported, and empowered to grow. It’s more than just a workplace—it’s a community built on trust, respect, and shared success.

**Your new role
- Import Coordinator**
The Import Coordinator is responsible and accountable for (but not limited to) the following:

- Liaising with customers and overseas offices to coordinate import enquiries and shipments
- Registering import shipments in Cyberfreight and coordinating import clearance formalities with PFS Customs Broker
- Coordinating AQIS inspections and formalities
- Monitoring progress of customs and quarantine clearance via ICS and communicating the outcome to the customer
- Coordinating deliveries of customs released freight to destination with transport team.
- Completing billing process; timely and accurately coding of supplier’s invoices and preparing files for handover to PFS Accounts as per contracted rate agreements
- Assisting with tenders and competitive RFQ’s
- Delivering a high level of customer service
- Participating in general office and warehouse tasks as required

**What you'll need to succeed**
- Minimum 2 - 3 years’ experience in a similar position
- Import Coordinator experience
- Knowledge of customs and freight forwarding terminology
- Strong problem-solving skills
- Confident in conflict resolution
- Advanced negotiation and relationship skills
- High level customer service skills
- Positive and professional attitude
- Proficient in the Microsoft Office suite
- High attention to detail and strong planning and organization skills
- Ability to priorities tasks effectively in a busy work environment
- Excellent communication skills both verbal and written
- Ability to work autonomously and within a team environment
- Excellent working knowledge of Customs ICS and Cyberfreight computer system

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion

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