Front Office Operations Manager- Casino Hotel

7 days ago

Sydney, Australia Manhattan Group Full time

We are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel.

**Position: Front Office Service Manager**

**Location**:Southeast Asia

**Language Requirement: Mandarin Speaking**

**Key Responsibilities**:

- Oversee the Front Office operations, ensuring a seamless and exceptional guest experience.
- Lead a dedicated team in managing check-in/check-out procedures, reservations, and concierge services.
- Utilise your Mandarin language skills to effectively communicate with international guests and lead a diverse team.
- Collaborate with other departments to ensure smooth coordination and provide guests with memorable experiences.

**Qualifications**:

- **Proven experience in a Front Office leadership role within larger hotels (400+ rooms).**:

- **Fluency in Mandarin is crucial for effective communication with both the team and diverse guests.**:

- **Strong leadership skills with a track record of managing teams in the hospitality industry.**:

- **Exceptional guest service mindset and the ability to handle various aspects of front office operations.**

**Perks & Benefits**:

- Competitive salary based on experience and expertise.
- Opportunity to be part of a culturally rich and thriving hospitality environment.
- Career growth and development within a prominent casino hotel.

If you are a Mandarin-speaking Front Office professional with a history of managing larger teams in the hospitality sector, we invite you to apply

Application Question(s):

- Do you speak Mandarin?
- Have you worked in a larger hotel of 400+ Rooms or in a Casino Hotel?

Work Location: In person

  • Front Office Supervisor

    3 days ago

    Sydney NSW, Australia operations Full time $60,000 - $90,000 per year

    About Capella Hotels and ResortsCapella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...

  • Hotel Front Office Manager

    1 day ago

    Sydney, Australia AA Appointments Full time

    **LUXURY HOTEL FRONT OFFICE EXPERTS IN HOT DEMAND!** **NSW - Sydney x 3** **Northern Territory - Luxury Resort x 5** We all know first impressions count, which is why the Front Office Team is so integral to the success of a hotel. If you excel in providing exceptional guest relations, are experienced in front office and looking to progress in your career -...

  • Assistant Manager

    5 days ago

    Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Hotel Duty Manager

    2 weeks ago

    Sydney, New South Wales, Australia Crowne Plaza Hotel Full time $90,000 - $120,000 per year

    We lead from the front. We're seeking a Full Time Duty Manager who holds themselves to the highest standards — from guest satisfaction to team productivity. You'll champion our 'one team' approach, ensuring you and your team handle every guest query, complaint, or suggestion with efficiency and care.What You'll DoLead the Front Office team to deliver...

  • Assistant Front Office Manager

    7 days ago

    Sydney, Australia Marriott Full time

    With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. Courtyard by Marriott North Ryde...

  • Front Office Supervisor The Darling Hotel

    1 week ago

    Sydney, Australia The Star Entertainment Group Full time

    The Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences. **About the role** - Leading, motivating and engaging our Front...

  • Front Office Manager

    5 days ago

    Sydney, Australia SOFITEL Full time

    **Company Description** Live the French Way, Discover Sofitel Darling Harbour**_._** Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. - Lead by example in demonstrating...

  • Assistant Front Office Manager

    7 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23032321 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Pier One Sydney Harbour is Sydney’s leading lifestyle hotel, designed...

  • Front Office Manager

    1 week ago

    Sydney, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Front Office Manager

    5 days ago

    Sydney, Australia Elysia Wellness Retreat Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...