Medical Engagement Partner

**Company Description**

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.
Please note - Primarily Vic based, with a few days each week spent on the road with interstate as required.

The Medical Engagement Partner at Montu holds a central role as the dedicated support and commercial representative for engaging new HCPs and clinic groups. In this dynamic position, the Medical Engagement Partner serves as the primary point of contact, ensuring that Australian HCPs are well-informed about Montu's proposition, aligning these with the distinct needs of their patients and clinics with the best solutions available from Montu. The objective for this role is to drive awareness, confidence and education of Medicinal Cannabis as a therapeutic treatment for key identified conditions, positively influencing the perception of Montu, increasing volumes of prescriptions and referrals, and nurturing partners for sustained growth.

**Commercial and Sales Performance**
- Conduct needs assessments for HCPs and their facilities to tailor educational presentations to unique needs, and how Montu can provide solutions.
- Serve as a commercial educator and trusted partner in navigating the Medicinal Cannabis landscape in Australia, ensuring partners are well-informed about Montu's innovation and overall proposition for HCPs and clinic groups.
- Provide ongoing support and collaborate with support teams to maintain satisfaction in building long term trust with prescribing and referring partners.
- Support acquisition efforts of new partners with Key Account Managers within Leafio and Montu Brands (KAM) and transition relationships from deal.
- Generate and present detailed forecasting and 6 monthly TGA reporting support to partner prescribers.
- Consistently increase Montu’s customer engagement leveraging prescriber focused platforms through effective communication and relationship-building.
- Support leadership’s strategic planning to improve partner results, business development, community engagement, and long term relationships
- Represent Montu at key industry events, conduct quarterly partner engagement events and educational opportunities.
- Analyse partner platform engagement data to provide customer relationship management
- Keep track of industry trends and stay up-to-date with competitors and the community.
- Collaborate with cross functional teams to ensure all initiatives are in place to meet partner needs and commercial targets.
- Monitor industry trends and prescriber sentiment in the market, identifying key opportunities for growth.
- Achieve targets on the number of meetings per week, satisfaction, work towards sales targets to support commercial growth.
- Follow structured sales processes and frameworks.
- Ensure all client notes and documentation is up to date in the sales CRM. Timely and accurate reports on sales activities, market trends, and HCP feedback.

**Relationship Management**
- Cultivate strong relationships with healthcare professionals, acting as a trusted liaison between Montu and the prescribing partners
- Play a vital role in customer support, addressing inquiries promptly, and maintaining a high standard of service
- Collaborate with internal support teams for seamless communication and issue resolution
- Manage communications between partners and internal teams

**Product Knowledge and Communication**
- Provide detailed information and communication on relevant research and guidance on prescribing pathways
- Showcase the positive impact of Montu's innovations on patient care and outcomes, communicating features, benefits, insights and data
- Support the development and implementation of strategies to educate and influence key HCPs
- Participating in the development of medical/health care professional community strategies and plans for products and therapies

**Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)**
- Del