Administrator - Service Operations

Posted Date: 27 Aug 2024- Location: Tomago, NSW, AU**_At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More._**

**Administrator | Newcastle General Construction Branch**

WesTrac is currently seeking an experienced **Administrator
- ServiceOperations** to join our General Construction Branch. This role will be on a Monday-Friday fulltime basis at head office in Tomago.

The Newcastle General Construction Branch is the local branch covering the Central Coast, Lake Macquarie, Newcastle, Maitland and Great lakes local areas. This branch covers the small to large Civil Construction operators and businesses by providing field service coverage and a workshop located at the WesTrac head office in Tomago.

The Administrator will enable our workshop and field service teams run smoothly. The successful applicant will be the first point of contact for the branch and responsible for assisting customers with enquiries whilst providing high quality administrative support. This role will support day to day operations within a talented and motivated team.

**Key Responsibilities**
- General administrative functions, such as: Data entry, electronic filing, records management & office administration
- Carry out work order management activities including purchase requisition creation, goods receipting, and relevant document flow
- Maintaining the training bookings for operational staff and records management
- Co-ordinating customer and industry inductions for branch staff including medical bookings and site inductions
- Coordinate branch staff uniform and PPE requirements
- Safety administration and compliance documentation
- Part of the administration team that handle internal and external stakeholder communications

**Skills & Experience**
- Demonstrated experience within an administration position
- Excellent customer service skills with the ability to develop strong positive relationships with customers and internal stakeholders
- Proven ability to work under pressure and manage multiple priorities at once
- Excellent communication skills including written, verbal, and interpersonal
- Computer literacy skills - MS Office & data entry
- A continuous improvement mindset

**Benefits**
- Competitive remuneration
- Fitness Passport for the whole family
- Annual Remuneration and performance review
- Income protection with 24/7 coverage
- 12 weeks paid parental leave.
- Online Learning Library to support your continued development
- program - work alongside your mates and receive up to $3000
- Purchased Leave program
- Opportunities for growth and development
- Employee Wellness Program
- Discounted private health insurance
- On-boarding and welcome day at our head office in Newcastle

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via

the link. For further information regarding this role, please contact the Recruitment Team on **1300 797 028** and reference

job number _2568_.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the

recruitment process.