Service Administrator

2 weeks ago

Tomago, Australia Ampcontrol Full time

**Employee Benefits**:

- Flexible work arrangements - 3 day week
- Paid parental leave
- Salary packaging
- Purchased leave
- Private Health Care discounts
- Wellbeing programs and discounts
- Education assistance and personal career development

**THE OPPORTUNITY**

We're looking for an experienced Field Service Administrator. You will work closely with our planning and scheduling teams to ensure successful outcomes for site requirements.

**WHAT YOU'LL DO**
- Management of the internal skills training / induction register to ensure qualifications / certificates are current and staff are prepared for specific site inductions
- Coordination of training for staff competencies and qualifications eg first aid courses, customer site inductions, booking of medicals / D&A testing etc
- Liaising with safety health environmental and quality staff to ensure procedures are being adhered to
- Maintenance and archiving of sensitive documents

This busy and diverse role requires a person with a high level of attention to detail with a passion for delivering excellent customer service in a fast paced environment.

**WHAT WE'RE LOOKING FOR**
- Previous experience in external contractor onboarding portals; DAMSTRA, Pegasus & Rapid induct experience (essential)
- A Certificate II, III or IV in Business Administration, or equivalent training and work experience (ideally in a field service environment)
- Excellent customer service and business communication skills
- Ability to be flexible and adaptable to change is essential
- Previous experience developing/creating documents and maintaining files in manufacturing/workshop/services environment
- Strong time management and organisational skills
- NSW Driver's license
- ERP experience (Syteline experience advantageous but not essential).
- CRM experience

**WHAT WE DO**

For over 50 years we have been dedicated to solving operational challenges and making safer industrial environments. As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment - all aimed at helping you take your career to the next level.

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