Administration Officer

3 days ago

Heidelberg, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic and highly experienced **Casual Administration Officer** to join our **Radiology**.**

This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital. A variety of shifts are worked on a rotational basis.

**To be successful in this role you must demonstrate/Key responsibilities that is listed in the postition description**

Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Selection Criteria Essential: Experience in a similar role
Essential: High volume data entry and analysis skills in an accurate and time efficient manner
Essential: Must demonstrate exceptional attention to detail
Essential: Previous experience in a high volume bookings environment
Essential: Demonstrated ability to prioritise importance of tasks
Essential: Demonstrated organisational and time management skills including the ability to understand the importance of meeting deadlines
Essential: Demonstrated keyboard and data entry skills
Essential: Demonstrated knowledge of Microsoft Office suite, with high emphasis on excel use and excellent general IT skills
Essential: Demonstrated higher ability in the use of technical processes and information technology
Essential: Ability to communicate effectively including both oral and written
Essential: Understanding the principles of confidentiality
Essential: Previous customer service experience
Essential: Ability to problem solve and ‘think on your feet’ in a variety of situations
Essential: Ability to work autonomously and as a member of a dynamic team, which works effectively within a multi-disciplinary environment
Essential: Flexibility to work different shifts and hours as rostered at both the Austin and Repat sites
Essential: A patient focused approach to care delivery
Essential: Demonstrated ability to promote a professional and caring image with regard in particular to: o the sensitive needs of patients who originate from culturally and linguistically diverse backgrounds o Patients who are elderly o Department of Veteran Affairs patients
Essential: Possess a pleasant and professional telephone manner
Essential: Understanding the principles of safety in the workplace
Essential: A commitment to Austin Health values: Integrity, Accountability, Respect and Excellence
Desirable: Previous experience and knowledge of hospital and medical billing processes
Desirable: Administration qualification
Desirable: Previous Radiology experience

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