Administrative Officer

4 days ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:2512

**Category**:Administration and support

**Department**:Cancer Services

**_Are you a current Austin Health employee? _**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Cancer Services department**
- Austin Health is one of the largest cancer service providers in Victoria. A complete range of services are delivered to patients and their families, including medical oncology, clinical haematology, radiation oncology (Austin Health and BHS), cancer genetics, palliative care, wellness and supportive care programs, an active volunteer program and specialist cancer surgery (managed via a separate Division). These are all provided in an environment that integrates research, teaching and training.

**About the role**
- The Administrative Officer will ensure all administrative activities of registering, booking, communicating, sending documentation under the direction of the Clinical Nurse Consultants (CNC) are carried out in a timely, efficient and effective manner, supporting the quality and performance of delivery of services within the cancer services setting.

**A regular day will see you**:

- Provide administrative support to the Medical Oncology and Clinical Haematology Clinical Nurse Consultants (CNC)
- Ensure accurate registration of bookings, admissions, discharges and clinic appointments in hospital computer systems including Web Scheduler, Trakcare and Cerner Oncology
- Ensure accurate entry of patient demographics and compliance with Health Information Services policies and procedures
- Assist with coordination of transport bookings for eligible patients if required
- Book and register follow up appointments for patients using hospital Trakcare system

**About you**
- As the Administrative Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- A commitment to the Austin Health values
- Highly organised and the ability to prioritise work and multi-task in an extremely busy environment
- Demonstrated excellence in customer service
- Proven effective communication skills both verbal and written
- Ability to problem solve in a variety of situations

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: Monday 10 February 2025

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