Assistant Facilities Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
The Assistant Facilities Manager will assist the Senior Facilities Manager (SFM) in managing the tactical delivery for the technical/ engineering services for the assigned facilities, and be the on-site key technical point of contact for the key stakeholders &/or client in the absence of the Senior Facilities Manager.

The responsibilities will include facilities management, technical support, critical environment management, client relationship management, incident investigation and reporting, root cause analysis of faults, asset management, site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material and equipment & supplies.

This role has core hours of 9am through to 5.30pm Monday to Friday as well as after-hours support i.e. after-hours maintenance supervision and rostered on call functions.

**A snapshot of the role**:
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Assist the SFM to ensure all Critical Environment (CEM) requirements are met, including inspections and supervision
Compile service dockets and other information in order to complete monthly/ quarterly engineering reporting and submit to SFM
Supervise monthly PPM activity or reactive works conducted out of hours
Provide back-up helpdesk support including solely from 4:30-6:00 M-F
Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics
Assist and monitor financial processes to ensure account payable procedures are followed at all times

Sound like you?

If you're a confident self-starter, and you love building client relationships then this is the role for you
You've got excellent communication skills and a strong customer service focus.
You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace.
You think on-the-go and can collaborate with multiple stakeholders with ease.

What we are looking for?
Min. 3 years of experience in facilities, property management, hospitality or related field
Possess qualifications either from a trade background or be tertiary qualified in Engineering (Electrical or Mechanical)
Experience in managing critical environments
Experience working in a banking environment preferred
Knowledge of critical facilities essential
Knowledge of vendor management for specialized services
An understanding of technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

What can JLL provide you?

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsib