Assistant Facilities Manager

JLL supports the Whole You, personally and professionally.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

The Assistant Facilities Manager will manage the day to day client activities for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

Major Responsibilities
May require travel to conduct facility inspections at client sites

Ability to provide a sensible view of the condition of assets in line with standards and the age of the asset

Able to work autonomously and efficiently without supervision

Must have current drivers licence

Plan and manage all contracts to ensure that they are professionally delivered at the right costs

Ensure expiry of contracts are well-monitored and re-procurement is initiated when required

Ensure contracts are continually assessed to deliver best value to the client

Facilities Operations
Manage & oversee site services as part of the scope delivered.
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Conduct regular audits to ensure safety procedures are being complied with
Assist in carrying out safety procedures when needed

Human Experience
Deliver the account’s Human Experience Roadmap at the site and ensure the delivery of all operational requirements to uplift workplace experience, community engagement and sense of wellness and well-being at the site.
Client Engagement
Create a fun and impactful client engagement strategy.
Engage with all guests, employees, and key stakeholders.

Communication
Provide superior customer service to meet on-site client’s expectations
Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership with a focus on improving culture and employee engagement.
Team player, motivational leader, work across business unit to establish a collaborative environment.
Actively work to ensure that the sites financial operations are meeting or exceeding targets and control requirements including JLL Code of Ethics
Ensure financial processes are followed at all times

**Sounds like you? This is what we are looking for**:
Experienced facilities, property or hospitality professional
Proven, effective team work skills
Experience in records and vendor management
Has experience working in critical environments
Proactive and professional approach to customer service and stakeholder engagement
Prioritisation and organisational skills
Excellent planning and initiative, continually seeking best value for clients.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also