Warranty Specialist Melbourne Bmw

6 days ago

South Melbourne, Australia Autosports Group Limited Full time

**Join Our Team as a Warranty Coordinator at Melbourne BMW**

Are you a detail-oriented professional with a passion for delivering outstanding customer service? Melbourne BMW, part of the Autosports Group, is on the lookout for a dedicated Warranty Specialist to join our dynamic service team. This is your chance to be part of a leading luxury automotive brand, supporting seamless warranty claims and ensuring our clients receive the premium experience they deserve.

**About the Role**:
As a Warranty Coordinator, you’ll be a crucial link in our service operation—processing warranty claims efficiently, accurately, and with integrity. Your role is vital in upholding our commitment to personalised attention, transparency, and professionalism. Please note, our brand portfolio and dealership focus may evolve, and you’ll be adaptable to these changes.

**What You’ll Be Doing**:

- Interact with customers daily to discuss vehicle issues, obtain approvals for repairs, and provide timely updates on service progress.
- Diagnose vehicle problems, accurately document findings, and support Service Advisers by gathering detailed insights into customer concerns.
- Determine warranty coverage, including statutory, approved car warranty, or goodwill claims, and submit warranty claims in accordance with manufacturer specifications.
- Manage warranty parts—return, dispose of, and handle them following manufacturer guidelines—and ensure they are cleaned, tagged, securely stored, and handled properly.
- Finalise job sheets with customer charges and warranty items post-inspection and approval.

**What We Offer**:

- A vibrant, supportive team environment that values your growth
- Opportunities to develop your career within a reputable luxury dealership group
- Work with iconic automotive brands, including BMW
- Generous Paid Parental Leave
- Exclusive discounts on health insurance
- Access to our Employee Assistance Program (EAP) for personal and professional support
- Family & Friends Referral Program
- Complimentary coffee, tea, and hot chocolate to energise your day
- A commitment to Diversity and Inclusion, fostering a welcoming workplace

**Who You Are**:

- Organised with keen attention to detail
- Customer-focused with excellent communication skills
- Knowledgeable about warranty procedures and vehicle diagnostics (experience preferred)
- Committed to integrity, transparency, and delivering exceptional service

  • Warranty Specialist Melbourne Bmw

    4 days ago

    Melbourne, Victoria, Australia Autosports Group Limited Full time

    **Join Our Team as a Warranty Coordinator at Melbourne BMW**Are you a detail-oriented professional with a passion for delivering outstanding customer service? Melbourne BMW, part of the Autosports Group, is on the lookout for a dedicated Warranty Specialist to join our dynamic service team. This is your chance to be part of a leading luxury automotive brand,...

  • Service Advisor Melbourne Bmw

    6 days ago

    South Melbourne, Australia Autosports Group Limited Full time

    **Join the Melbourne BMW Family—Part of Autosports Group!** Are you ready to step into an exciting career with Melbourne BMW? As part of Autosports Group, we represent one of the world’s most prestigious and luxurious automotive brands. We're thrilled to announce that, due to our continued growth, we're looking for a passionate and driven Service...

  • Receptionist | Melbourne BMW

    7 days ago

    South Melbourne, Victoria, Australia Autosports Group Full time $104,000 - $130,878 per year

    Step into the world of prestige automotive with Melbourne BMW. We are seeking a professional, customer-focused Receptionist to be the first point of contact for our Sales and Service teams.As part of the Autosports Group, you'll join a supportive team with opportunities to grow your career in a premium dealership environment.About the role:Warmly welcome...

  • Aftermarket Sales Consultant Melbourne Bmw

    3 days ago

    South Melbourne, Australia Autosports Group Limited Full time

    Join Our Team at **Melbourne BMW!** Melbourne BMW, a proud member of the Autosports Group, stands as a prominent figure in the retail automotive industry, representing some of the world's most prestigious and luxurious automotive brands across 60+ dealerships and a dedicated team of 2000+ employees. As we experience an exciting surge in demand for our...

  • Service Advisor Melbourne Bmw

    4 days ago

    Melbourne, Victoria, Australia Autosports Group Limited Full time

    **Join the Melbourne BMW Family—Part of Autosports Group**Are you ready to step into an exciting career with Melbourne BMW? As part of Autosports Group, we represent one of the world's most prestigious and luxurious automotive brands. We're thrilled to announce that, due to our continued growth, we're looking for a passionate and driven Service Advisor to...

  • Receptionist Melbourne Bmw

    7 days ago

    South Melbourne, Australia Autosports Group Limited Full time

    Step into the world of prestige automotive with **Melbourne BMW**. We are seeking a professional, customer-focused **Receptionist** to be the first point of contact for our Sales and Service teams. As part of the Autosports Group, you’ll join a supportive team with opportunities to grow your career in a premium dealership environment. **About the...

  • Sales Consultant Melbourne Bmw

    6 days ago

    South Melbourne, Australia Autosports Group Limited Full time

    **Are you an experienced automotive sales professional ready to take your career to the next level?** Join the Prestige Team at Melbourne BMW! **Why Choose Melbourne BMW with Autosports Group (ASG)?** Melbourne BMW is part of Autosports Group (ASG), Australia’s premier retail automotive group, proudly representing some of the world’s most prestigious...

  • Pre Delivery Coordinator Melbourne Bmw

    5 days ago

    South Melbourne, Australia Autosports Group Limited Full time

    Join Melbourne BMW as a Pre-Delivery Coordinator and be a vital part of delivering exceptional experiences to our valued customers. At Melbourne BMW, our Pre-Delivery roles play a key role in ensuring that every customer receives their new or used vehicle promptly, beautifully presented, and to the highest standards. We are seeking a proactive and...

  • Concierge Melbourne Bmw

    6 days ago

    Melbourne, Australia Autosports Group Limited Full time

    **Join the Melbourne BMW Family—Part of Autosports Group!** Are you passionate about delivering exceptional customer service and creating memorable experiences? Melbourne BMW is looking for a dedicated and enthusiastic Concierge to join our dynamic team! **Why Choose Melbourne BMW and Autosports Group?** - Generous Paid Parental Leave - Exclusive...

  • Aftermarket Sales Consultant Melbourne Bmw

    2 days ago

    Melbourne, Victoria, Australia Autosports Group Limited Full time

    Join Our Team at **Melbourne BMW**Melbourne BMW, a proud member of the Autosports Group, stands as a prominent figure in the retail automotive industry, representing some of the world's most prestigious and luxurious automotive brands across 60+ dealerships and a dedicated team of 2000+ employees. As we experience an exciting surge in demand for our brand,...