Organisational Capability

2 days ago

Melbourne City Centre, Australia Probe CX Full time

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the role

The primary purpose of this role is to lead functional and organisational specific programs of work in leadership development and learning and development across ProbeCX and establishing ProbeCX Learning as a Centre of Excellence. This includes overseeing the operationalisation of People and Organisational Development Strategies and Corporate Business Plans. This role leads a team in the design, development and deployment of programs, working in the business to translate strategy and engage with key internal stakeholders, senior leaders, other internal enabling functions and external partners.

Success will be measured through the delivery of the following outcomes- Develop and Deliver a Corporate training framework to meet business needs and expectations.- Develop and Deliver targeted learning pathways for career development.- Develop and manage a process to assesses and improve capability across Probe.- Determine and measure the required outcomes for learning and development.- In consultation with operations and key business stakeholders, proactively develop and manage Probes corporate learning calendar.- Manage the relationship, agreements and budget for external learning and development providers- Maximise the effective utilisation of training and development systems.

About you- A passionate, hands-on leader with a demonstrated mix of technical talent, collaboration and outcome excellence.- You are an enthusiastic and motivated person with the ability to provide open constructive communication and coaching, to deliver a world-class service at all levels.- You are fascinated by people and their potential- Your growth mindset means that you are outcomes focussed and solution oriented.- You will be highly articulate, with the ability to build strong relationships both internally and externally with a broad range of stakeholders.- You demonstrate curiosity, passion and caring, delivered with integrity- You will have an insatiable desire to drive the customer experience, and enable those around you to recognise and strive towards our purpose and vision styles and capability.- You have significant experience in designing, developing, and delivering capability and organisational development initiatives, activities, programmes and supporting resources.

Experience and Qualifications:
- Relevant qualification in Business, Education, Organisational Psychology, Learning and Development or Human Resources- Demonstrated instructional design and learning delivery based on adult learning principles and learning- Demonstrated project and change management disciplines.- Demonstrated delivery of key projects and initiatives- Experience in a similar role, with responsibility for leading organisation wide and large scale organisational change initiatives.- Australian Citizen

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