General Services Manager

Job Requisition ID: 5601
- Legal Entity: Monash Health
- Location: Cranbourne, VIC, AU, 3977
- Employment Type: Full Time
- Posting Date: 25 Aug 2025

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**Welcome to Cranbourne Community Hospital**
The **Cranbourne Community Hospital** is a modern, purpose-built facility designed to deliver high-quality healthcare closer to home for the local community. It provides a wide range of services including urgent care for non-life-threatening conditions, day surgery, specialist consultations, chronic disease management, and community health programs. By reducing demand on larger hospitals, it plays a vital role in ensuring timely, accessible, and patient-focused care for Cranbourne and surrounding suburbs.

**About the Role**:
Join our team in this leadership role as the General Services Manager, responsible for overseeing the delivery of high-quality, customer-focused general services at the new Cranbourne Community Hospital.

This is a full time position working **Monday to Friday** based at the new Cranbourne Community Hospital in Cranbourne. The General Services Manager ensures the safety, efficiency, and compliant operation of general services, including patient services, departmental provisioning, ward services, and infection prevention.

This role requires travel from various

As part of Monash Health’s Support Services leadership team, the General Services Manager reports to the Support Services Manager and manages a significant operational budget. We guarantee that no two days will be the same. The General Services Manager is responsible for:

- Providing support and leadership to the General Services team across multiple sites
- Overseeing employee performance, development, rosters, and training compliance
- Ensuring financial responsibility through effective budgeting and resource management
- Ensuring quality and compliance with safety, legislative, and accreditation standards are met and adhered to.
- Fostering a positive team culture focused on excellent patient and employee experience
- Collaborating with the clinical teams, People and Culture, Recruitment, Finance, as well as external contractors
- Working closely with departmental leads and teams to drive service excellence
- Overall department performance including leading a team and managing a budget

**About You**:
Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

You’ll be welcomed into a positive and supportive environment, passionate about delivering care to a diverse and growing local community.

**In Return**:
As an General Services Manager, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. You will also benefit from job stability within Victoria’s largest public health service, along with clear career pathways across environmental and support services.

As a Monash Health employee you will enjoy a variety of benefits, such as:

- Salary packaging options to increase your take-home pay
- Novated leasing for vehicle options
- Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees)
- Free annual flu vaccinations
- Uniform and laundry allowance

**About Us**:
Our Support Services Team plays a vital role in supporting Monash Health’s mission to provide safe, high-quality care. We are a diverse and dedicated group committed to cleanliness, infection control, and patient wellbeing.
- Meet Jeanette McCaughan, Team Leader of Support Services at Monash Health, and learn about the vital role of our General and Environmental Services teams.
- We’re proud of how our Support Services teams contribute to a safe, clean, and comfortable environment for patients and staff.
- Watch now to discover the rewarding opportunities in our General and Environmental Services team.

For a confidential discussion and to explore the opportunity further, please call Rucha on 0499 706 217.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relent