Service Experience Coordinator

5 days ago

Cranbourne, Australia Simply Helping Full time

New Business Leads
- Maintaining current clients' satisfactions
- Local Area Marketing to expand our reputation in the industry

Simply Helping Outer South East is seeking a highly motivated and results driven Service Experience Coordinator with a strong basis in Business Development.

This role will lead efforts in expanding our presence in the Outer South East and North East Regions of Melbourne. Identifying new business opportunities while maintaining the relationship with our current client base.

Simply Helping Outer South East and North East provides indivdualised care to support people to remain in their own home. The ability to source and retain the very best industry talent, is what sets us apart from other providers, to ensure they receive the most consistent and caring experience in the market.

You will work with a strong values based trusted team, reporting directly to the General Manager, and closely with the internal team to ensure current and new clients' needs are met.

Successful Applicant will:
Implement a sales method that expands the company's current reach and client base,
Conduct research in local area marketing to grow and expand our current services in the region,
Identify and pursue new business leads,
Build and maintain strong client relationships with key account contacts, clients and their families,
Enhance client satisfaction, by identifying opportunities for improvement while managing client expectations,
Work with the Simply Helping brand marketing coordinator to attract more clients and referral initiatives,
Prepare regular reports to present to the management team of growth projections and the churn of current client base,
Be driven by successful outcomes,
A broad network of contacts within the in-home aged care and/or NDIS space,
Outstanding communication skills,
Experience in Business Development, within the NDIS or in-home care space,
Experience leading a team, recommended,
Ambitious self -driven, with a strong sense of achievement,
Registered Nurse or Support Coordinator highly recommended.

  • Service Coordinator

    1 week ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Join a "for purpose" disability & aged care company in a growing industry - Multiple opportunities with flexible shifts to suit your lifestyle - Ongoing career development and training opportunities **Who we are** Our simple mission is to provide skilled and trusted in-home care and support services that add value, meaning and dignity to the lives of...

  • Care Coordinator

    1 week ago

    Cranbourne, Australia Aussie Life Care Full time

    **About Us** **Aussie Life Care** aims to empower and promote the social, economic and cultural inclusion of people with disabilities with the help of transformative care from the NDIS. As a **registered NDIS service provider**, we strive to provide a more equitable and sustainable future for differently-abled individuals through customised and...

  • Coordinator

    2 weeks ago

    Cranbourne, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Cranbourne, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With more...

  • Senior Family Services Practitioner Allocations Coordinator

    2 weeks ago

    Cranbourne, Victoria, Australia Uniting Vic Full time $90,000 - $120,000 per year

    Max Term Part time role (9 days per fortnight) from 02 October 2025 – 02 October 2026Increase fortnight take-home pay with access to salary packaging benefits10% gap discount for childcare services with Uniting Early LearningYour new roleAs a Senior Family Services Practitioner (Allocations Coordinator) you will coordinate all aspects of referral, entry,...

  • Roster Coordinator

    2 weeks ago

    Cranbourne, Australia Aussie Life Care Full time

    **Aussie Life Care** is seeking a highly organized and professional individual to join our team as a Rostering Coordinator. The Rostering Coordinator is responsible for rostering of staff to provide a reliable and consistent service to participants. This role also provides administrative support to other areas of the business. **Responsibilities**: -...

  • Roster Coordinator

    5 days ago

    Cranbourne, Australia Aussie Life Care Full time

    **Aussie Life Care** is seeking a highly organized and professional individual to join our team as a Rostering Coordinator. The Rostering Coordinator is responsible for rostering of staff to provide a reliable and consistent service to participants. This role also provides administrative support to other areas of the business. **Responsibilities**: -...

  • Sil - Care Coordinator

    2 weeks ago

    Cranbourne, Australia Aussie Life Care Full time

    **About Us** **Aussie Life Care** aims to empower and promote the social, economic and cultural inclusion of people with disabilities with the help of transformative care from the NDIS. As a **registered NDIS service provider**, we strive to provide a more equitable and sustainable future for differently-abled individuals through customised and...

  • Support Coordinator

    1 week ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Join a "for purpose" disability & aged care company - Permanent full-time role offering attractive salary - Ongoing career development and training opportunities Our simple mission is to provide skilled and trusted in-home care and support services that add value, meaning and dignity to the lives of others. We enable our people to provide the best possible...

  • Support Coordinator

    3 days ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Join a "for purpose" disability & aged care company in a growing industry - Permanent full-time role offering attractive salary - Ongoing career development and training opportunities **Who we are** Our simple mission is to provide skilled and trusted in-home care and support services that add value, meaning and dignity to the lives of others. We enable...

  • Ndis Support Coordinator

    15 hours ago

    Cranbourne, Australia Aussie Life Care Full time

    Aussie Life Care is a well-established provider of high-quality disability support services. Our mission is to help people with disabilities lead independent lives and achieve their goals. We are committed to providing the highest standards of care and support to our clients, ensuring they get the most out of life. We are currently seeking a Support...