Housekeeping Office Co-ordinator

Work at the Luxury Hotel in convenient Melbourne CBD location
- Previous experience in housekeeping is preferable with full time availability
- Expand your career and work for a distinguished national brand

**The Opportunity**
As the result of a ramp up in current demands, Silk Hospitality has permanent part-time opportunities for experienced personnel to join our growing team at The Ritz Carlton Melbourne. This position requires five days of availability each week.
- Must have Hotel Housekeeping experience in or Office-coordinator.
- Part time position with full time opportunities - must be available weekdays, weekends and public holidays, Shift hours are 2PM to 10PM
- Melbourne CBD location

**_Key responsibilities include but are not limited to;_**
- Consistently offers professional, engaging and friendly service.
- Exceptional communication skills and computer skills, especially with Opera PMS
- Generate various operational reports for the coordination of the Housekeeping department.
- Handle telephone calls and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external Guests.
- Maintain effective record and filing systems.
- Process requests and delegates work assignments in a timely manner while adhering to the Hotel’s brand standards.
- Responsible for communicating all operational concerns to the leadership team.

**About you?**
As a Housekeeping Co-Ordinator you will work closely with other team members to assist with administration and coordination of all housekeeping services. You will demonstrate complex problem-solving abilities & pride yourself on your strong customer service skills.
- A Professional attitude.
- Experience in a similar position and with Hotel PMS such as Opera.
- A hands-on approach to work.
- Strong customer service skills.
- Excellent time management skills.

**What can WE offer YOU?**
At Silk Hospitality we value all our people and genuinely believe they are the cornerstone of our ongoing growth and success. We work hard to foster a spirit of camaraderie and unity among the team, a spirit that supports honesty and integrity, celebrates and appreciates diversity, encourages team collaboration, and applauds working together to drive high-quality outcomes.

**Along with**:

- Permanent part-time employment
- Super paid on all hour’s work
- Ideally you will be available for at least five shifts per week-including weekends
- Ongoing training & support
- Access to continuing professional development and career opportunities.
- Healthcare discounts
- Banking discounts
- Discounted offers on select wellbeing & health services, phone plans, homeware and hardwares, clothing, health beauty and fitness and many more

**Let us introduce Silk Hospitality**
Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional and tailored client experience.

Currently over 3,500 Silk Hospitality employees across Australia benefit from a culture that pro-actively supports a safe, modern and secure working environment. We offer flexible working conditions for our operations personnel, innovative systems and technology, and most importantly, substantial investment into our people, to best support their professional development and career progression goals.

**Our Recruitment Process