
Technical Support Officer
2 weeks ago
Company Description
- As Australia’s own global real estate success story, the Colliers International brand was established in Australia in 1976. With 2000 people operating from 23 Australian and 26 New Zealand company owned and affiliate offices, we provide a full range of professional services for real estate investors, owners and occupiers across transactions, advisory and management._
- In 2021, we continue to build on a track record of revenue and profit result growth, and have been widely recognised for our enterprising culture by the likes of:_
- _ The Australian newspaper - ranked our ANZ business as the 20th most profitable enterprise in Australia, measured by return on shareholder funds._
- _ Aon - Best Employer in Australia for the fourth year running._
- _ LinkedIn - “Top 25 Companies where Australia wants to work”._
**Job Description**:
We are looking for a highly organised Technical Support Officer to join our National IT team based in the Brisbane CBD. Reporting into the Service Desk Manager, this role will be the face of IT in Queensland for Colliers and will be responsible for providing excellent customer service to all levels of the QLD business in an efficient, personal and professional manner. **Some of the key responsibilities in this role include**:
- Identifying and proactively resolving IT issues, primarily for the Brisbane CBD & Gold Coast offices
- Providing first and second level hardware and software support
- Adhering to all processes and documenting procedures accordingly
- Making recommendations on upgrades and replacements when necessary
- Proactively building the IT brand via local delivery of customer facing technology initiatives
- Involvement in IT projects
Some of the key technologies that this position will be supporting are:
- Windows 10
- MS Office 365 - Outlook, Excel, Word, PowerPoint, One Note, One Drive, Sharepoint
- Citrix
- MS Teams
- Audio and Visual (conferencing)
- SCCM
**Qualifications**:
To be successful in this role you will have:
- Tertiary qualifications with demonstrated working experience in a sole IT customer support role within a corporate office environment
- A minimum of 3-5 years’ experience in similar IT support roles
- Be organized, with the ability to work autonomously with a busy and varied workload
- Strong customer/client focus with excellent communication skills
- Experience with hardware lifecycle management would be an advantage
- Experience of building business relationships and servicing senior level management
- Ability to confidently deliver any information session or training as required
This is an autonomous role which is supported by a wealth of experience from the regional IT team. If you are seeking a varied role within a large corporate environment in which to grow your IT career, then this is the role for you.
Additional Information
-
Technical Support Officer
2 weeks ago
Brisbane, Australia Freshwater Group Full time**Position category**:Trade & Technician**Role type**:Permanent full time**Location**:Brisbane West**Position code**:FWG01068A Technical Support Officer opportunity exists for a leading, smart solar and storage solution technology business that drives sales and utilization of its products through service and trust. The Technical Support Officer will provide...
-
Technical Support Officer
2 weeks ago
Brisbane, Australia Colliers International Full timeCompany Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...
-
Technical Support Officer
3 days ago
Brisbane, Queensland, Australia Colliers Full time $80,000 - $120,000 per yearCompany Description Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success. Job Description We are looking for a highly organised Technical Support Officer to join our National IT team based in the Brisbane CBD. Reporting into the Service Desk Manager,...
-
Technical Sales Support Officer
4 weeks ago
Brisbane, Queensland, Australia Daikin Australia Full timeJoin to apply for the Technical Sales Support Officer role at Daikin Australia2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Support Officer role at Daikin AustraliaOur CompanyDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success...
-
Technical Sales Support Officer
4 weeks ago
Brisbane, Queensland, Australia Daikin Australia Full timeJoin to apply for the Technical Sales Support Officer role at Daikin Australia2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Support Officer role at Daikin AustraliaOur CompanyDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success...
-
Technical Support Officer
2 days ago
Brisbane, Queensland, Australia Assa Abloy Group Full timeAbout UsASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience.With offices in over 70 countries, we are represented in all major regions across both mature and emerging markets.In Australia, ASSA ABLOY operates a manufacturing site, taking design concepts through to finished...
-
Nsn Technical Support Officer
2 weeks ago
Brisbane, Australia The Toro Company Full timeAre you passionate about technical support and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated NSN Technical Support Officer to join our dynamic team in Adelaide, SA. As a key player, you’ll provide customer service and act as the point of contact at NSN's knowledge center, troubleshooting computer hardware and...
-
Technical Officer
3 weeks ago
Brisbane, Queensland, Australia EducationHQ Full timeTechnical Officer - Statewide Vision Impairment ServicesTechnical Officer - Statewide Vision Impairment Services2 days ago Be among the first 25 applicantsjob recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/CO652993/25TClosing date August 20, 2025Location Brisbane Inner City,Brisbane -...
-
Technical Officer
3 weeks ago
Brisbane, Queensland, Australia EducationHQ Full timeTechnical Officer - Statewide Vision Impairment ServicesTechnical Officer - Statewide Vision Impairment Services2 days ago Be among the first 25 applicantsjob recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/CO652993/25TClosing date August 20, 2025Location Brisbane Inner City,Brisbane -...
-
Technical Officer
3 days ago
Brisbane, Australia Public Sector People Full time45ph - Temp contract until October + extension - Asset maintenance Job Description: Technical Officer - Construction Role Overview: As a Technical Officer - Construction within Moreton Bay Regional Council's Projects and Asset Services Department, you'll oversee the end-to-end process of civil construction projects involving internal crews and asset...