Technical Support Officer

1 week ago

Brisbane, Australia Colliers International Full time

Company Description

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

**Job Description**:
We are looking for a highly organised Technical Support Officer to join our National IT team based in the Brisbane CBD. Reporting into the Service Desk Manager, this role will be the face of IT in Queensland for Colliers and will be responsible for providing excellent customer service to all levels of the QLD business in an efficient, personal and professional manner.

**Some of the key responsibilities in this role include**:

- Identifying and proactively resolving IT issues, primarily for the Brisbane CBD & Gold Coast offices
- Providing first and second level hardware and software support
- Adhering to all processes and documenting procedures accordingly
- Making recommendations on upgrades and replacements when necessary
- Proactively building the IT brand via local delivery of customer facing technology initiatives
- Involvement in IT projects

Some of the key technologies that this position will be supporting are:

- Windows 10
- MS Office 365 - Outlook, Excel, Word, PowerPoint, One Note, One Drive, Sharepoint
- Citrix
- MS Teams
- Audio and Visual (conferencing)
- SCCM

**Qualifications**:
To be successful in this role you will have:

- Tertiary qualifications with demonstrated working experience in a sole IT customer support role within a corporate office environment
- A minimum of 3-5 years’ experience in similar IT support roles
- Be organized, with the ability to work autonomously with a busy and varied workload
- Strong customer/client focus with excellent communication skills
- Experience with hardware lifecycle management would be an advantage
- Experience of building business relationships and servicing senior level management
- Ability to confidently deliver any information session or training as required

This is an autonomous role which is supported by a wealth of experience from the regional IT team. If you are seeking a varied role within a large corporate environment in which to grow your IT career, then this is the role for you.

Additional Information

  • Technical Support Officer

    3 days ago

    Brisbane, Australia Freshwater Group Full time

    **Position category**:Trade & Technician**Role type**:Permanent full time**Location**:Brisbane West**Position code**:FWG01068A Technical Support Officer opportunity exists for a leading, smart solar and storage solution technology business that drives sales and utilization of its products through service and trust. The Technical Support Officer will provide...

  • Technical Support Officer

    9 hours ago

    Brisbane, Queensland, Australia FinXL IT Professional Services Full time $90,000 - $120,000 per year

    Locations: Brisbane QLDLong-term Engagement ( 21 Months contract + 12 months extension options)Must be Australian Citizen with Minimum NV1 Clearance requiredFinXL is seeking a dedicated Technical Support Officer to provide crucial first and second-level support for a secure and robust IT infrastructure. This long-term engagement requires a keen focus on...

  • Technical Support Officer

    1 week ago

    Brisbane, Australia Colliers International Full time

    Company Description - As Australia’s own global real estate success story, the Colliers International brand was established in Australia in 1976. With 2000 people operating from 23 Australian and 26 New Zealand company owned and affiliate offices, we provide a full range of professional services for real estate investors, owners and occupiers across...

  • Technical Support Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Contract opportunity for a Technical Support Officer working in a well-established organisation in Brisbane. **Your new company** **Your new role** As a Technical Support Officer, you will assist in the management of all road lighting assets in the Brisbane area. A large part of this will involve the maintenance of accurate and up to date records using...

  • Nsn Technical Support Officer

    1 week ago

    Brisbane, Australia The Toro Company Full time

    Are you passionate about technical support and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated NSN Technical Support Officer to join our dynamic team in Adelaide, SA. As a key player, you’ll provide customer service and act as the point of contact at NSN's knowledge center, troubleshooting computer hardware and...

  • Technical Support Officer

    1 week ago

    Brisbane, Australia Empire Careers Full time

    Location : Brisbane Job Type : Permanent Job Salary : Negotiable **Technical Support Specialist | Government Agency | Full-time contract** **Brisbane| IT** **AO4 Level** **In this role you will**: - Delivering a secure, high quality ICT and digital environment for clients and staff while meeting the clients strategic commitments - Supporting the...

  • Technical Support Officer

    3 days ago

    Brisbane, Australia State Library Full time

    As the Technical Support Offi cer, you will be a key member of the Infrastructure & Security team, you will be responsible for ongoing maintenance andsupport of the ICT network technical infrastructure to ensure rapid and reliable access to State Library ICT systems. There are no mandatory requirements for this role, however qualifi cations in ITIL,...

  • Technical Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Department of Health - Queensland Full time $40,000 - $60,000 per year

    In this role you will carry out general technical, operational and administrative duties to support the provision of repairs, planned maintenance, installation/de-installation and other services for a wide range of electronic and/or mechanical health technology equipment.What you'll doCarry out general technical support activities which may include:...

  • Aircraft Records Technical Support Officer

    1 week ago

    Brisbane, Australia Virgin Australia Full time

    **Work type**: Full-Time (Permanent)**Location**: Brisbane**Job type**: Administration, Maintenance & Engineering**Applications close**: 19 Feb 2025 E. Australia Standard Time **Aircraft Records Technical Support Officer**: **Aircraft Records Technical Support Officer** **Full time role based at the Virgin Australia Airport Hangar** Hello. We’re Virgin...

  • School Technical Officer

    2 weeks ago

    Brisbane, Queensland, Australia Department of Education Full time $60,000 - $90,000 per year

    Proserpine State High School has an exciting opportunity for a full-time School Technical Officer.We are seeking an experienced, skilled, and motivated individual to manage and maintain our ICT infrastructure while providing exceptional support to staff and students.If this sounds like the role for you, apply nowThis is a progressional position as per the...