Technical Support Officer

1 week ago


Brisbane, Australia Empire Careers Full time

Location : Brisbane

Job Type : Permanent

Job Salary : Negotiable

**Technical Support Specialist | Government Agency | Full-time contract**

**Brisbane| IT**

**AO4 Level**

**In this role you will**:

- Delivering a secure, high quality ICT and digital environment for clients and staff while meeting the clients strategic commitments
- Supporting the planning, configuration, review, documentation and implementation of the digital environment, including data networks, servers, and services to maximise availability, performance, capacity and security
- Working effectively with colleagues and peers while contributing to a productive and positive work environment in times of change and uncertainty. This includes being a proactive member of the Infrastructure & Security team and the broader ICT Services branch
- Participating in, contributing to and/or managing financial, human resource and/or ICT responsibilities as per the organisational delegations
- Strong written and oral communication skills
- Strong skills in process improvement and writing technical documentations
- Experience in ITIL and Cyber Security would be highly regarded



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