Help Desk Technician

1 week ago

Cordeaux Heights, Australia Illawarra Christian Education Full time

Illawarra Christian Education
**Location**:Cordeaux Heights/Calderwood, NSW
**Date advertised**: 29th July 2025

**Job Type**:Full time
**Closing Date**:20th August 2025
- Join a dynamic IT team making a difference in education
- Be the first line of support for our school community, ensuring efficient tech solutions.
- Collaborate on exciting cross-campus projects and grow your skills.
- Work in a faith-driven environment that values service and community

**About Illawarra Christian Education**

Illawarra Christian Education is dedicated to enriching the lives of students through a Christ-centered education, empowering families, and cultivating a nurturing environment. For over 38 years, we have partnered with families across the Illawarra region, expanding our reach and serving nearly 1,500 students.

As we continue to grow, we are committed to enhancing our IT capabilities to meet the evolving needs of our school community. Join us in this exciting journey as we expand our IT team and strengthen our technological support.

**Your Role as a Help Desk Technician**

As a Help Desk Technician, you will be the heartbeat of our IT support, providing exceptional first-level technical assistance to staff, students, and parents. Your role is pivotal in ensuring that technology enhances learning experiences and operational efficiency across our schools.

With a customer-centric approach, you will engage with users, troubleshoot issues, and contribute to exciting IT projects. Your empathy and patience will shine as you support a diverse range of users, making technology accessible and enjoyable for everyone

**Who We're Looking For**
- Experience in customer service-oriented IT roles, showcasing excellent communication and empathy.
- Familiarity with tools like JAMF, Microsoft 365, Synergetic, and SEQTA.
- Basic understanding of networking and infrastructure.
- Proficiency in supporting macOS and Windows platforms.
- Experience with AV systems, including mixers and projectors.
- A proactive, reliable attitude, eager to learn and adapt.
- A valid, paid Working with Children Check.
- A genuine Christian faith of reformed persuasion, with active commitment to a local church.

If you are passionate about technology and education, and you thrive in a collaborative Christian environment, we want to hear from you

**Join Us in Making a Difference**

The Help Desk Technician position offers an incredible opportunity for personal and professional growth in a supportive environment. You will have access to ongoing training, mentorship, and the chance to make a meaningful impact in the lives of students and families.

**Position Description**

Help Desk Technician

**Applications close Wednesday, 20th August 2025 at 4:00pm.**

**_Please be aware that this job ad was placed and authorised only for the sydneyanglicans.net website._

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