Sales Ops Specialist

**Why join DXC Technology?**

DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

DXC Connect provided IT managed service and solutions that help our customers do things faster and smarter and provide them with sustainable competitive advantage. We help customers to take advantage of the key technology trends that are shaping the business landscape and get ready for what comes next.

At DXC we pride ourselves on delivering excellence in everything we do.

**What you will be doing**

This is a critical role within national operations of DXC Connect and we are seeking a self driven, experienced and customer centric individual who has the desire to make every aspect of the job successful and be a trusted advisor within the business.

The primary purpose of this role is to support and manage key accounts by providing an end-to-end post sales support to the sales, service, and delivery teams. This role will also need to manage relationships with key vendors and customer outcomes cross functionally to ensure smooth and seamless operations from quoting to order submission cycle. This role will provide extended sales support, winning and retaining customers, all whilst providing exceptional customer service.

**What will keep you busy**

**Relationship Management**
- Establish and maintain relationships with account managers, customers, partners, suppliers and internal/ external stakeholders including your peers.
- Present the DXC Connect products, solutions and services within allocated account and influence outcomes to secure greater share of wallet.
- Establish and build high-level profitable relationships within inter company organisation to help sales to be successful from all fronts.
- Own the customer experience and through the effective utilisation of all DXC Connect resources, including Presales, Professional Services, Finance and Management to support sales strategies.

**Sales Operations - Client focused (hands on function incharge)**
- Cordinate and develop customer facing quotations on any potential requirements for products, services and maintenance (new and renewals), by liaising with Sales, General managers, Technical Staff and Customers
- Pricing management of all products and services offered by DXC
- Assist Account managers in timely responses whilst supporting them with the engagement with the clients
- Customer orders submission, ensuring all orders adhere to the company policies and procedures
- Coordinate the resolution of issues relating to quoting and order submission
- Build and maintain vendor relationships to meet customer needs
- Maintain accurate paperwork and files for customers which relates to proposals, contracts and correspondence in systems
- Ensure work is performed with utmost accuracy, compliance, governance and effeciency

**The skills you will bring**

CRITICAL
- Minimum 5 years in a sales and customer service environment
- Demonstrated strong relationship building and influencing skills
- Excellent organisational and administrative skills
- Manage time effectively and be able to prioritise to meet deadlines
- Excellent attention to detail
- PC Skills including good understanding of Excel and Outlook
- Excellent verbal and written communication skills

DESIRABLE
- System Skills including SharePoint, SAP, Quoteworks
- Sound products and services knowledge e.g. Dell, HPE, Cisco etc
- Understanding of sales quotation process including sourcing and pricing
- Understanding of developing cost model and margins

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC