Customer Service Representative

6 days ago

St Kilda, Australia South Pacific Health Clubs Full time

**Customer Service Full Time Position**

Over the years the health and fitness industry has evolved, becoming increasingly professional and specialised, as has our customer service team.

**About the Role**

With a professional approach to customer care, a good understanding of Excel and other MS Office systems, great numerical and literacy skills, and a healthy outlook, this role would suit someone building on their customer service career.

Based on front of house reception, you will be meeting and greeting our new members during peak times and focusing on administration tasks in the off-peak hours.

**Skills and experience**
- Exceptional organisational and administration skills
- Must have prior reception and administration experience
- Self Motivated
- Approachable and well presented
- Proficient in MS Office (Excel, Word and Outlook)
- Can work well under high pressure and thrive in a busy environment
- Has a high attention to detail

Must be available to work opening or closing hours of the club and be available to work some weekend shifts.

**About the Business**

Located in vibrant St Kilda, South Pacific prides itself on providing a fitness experience second to one. A modern, functional gym facility is complimented by 120 Group Fitness classes per week including 7 different forms of yoga, reformer Pilates and virtual cycle.

Continue your customer service career with South Pacific, from team member to management, we have endless opportunities.

**Benefits & Perks**:

- **Full Access to Two State-of-the-Art Clubs**: Enjoy modern gym facilities and wellness zones.
- **Hundreds of Group Fitness Classes**: Including yoga, hot yoga, and reformer Pilates.
- **Unique Facilities**: Our St Kilda club features a 25M saltwater pool and Australia’s first 3 Zone Altitude Training Facility.
- **Incredible Bay Views**: Truly the best place to work in Customer Service

**Ready to Join Us?**

**Job Types**: Full-time, Permanent

Pay: From $47,000.00 per year

**Benefits**:

- Gym membership

Schedule:

- Night shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person

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