Human Resources Executive

**Additional Information**
**Job Number**25168926
**Job Category**Human Resources
**Location**The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**Human Resources Executive**
The Ritz-Carlton, Melbourne

At The Ritz-Carlton, we are ladies and gentlemen serving ladies and gentlemen. Our Human Resources team plays a vital role in creating a workplace where our associates feel valued, supported, and inspired to be their best every day.

We are seeking a **Human Resources Executive** to join our Human Resources team. In this role, you will support the Director of Human Resources in all aspects of the HR function, ensuring our ladies & gentlemen’s experience reflects the legendary genuine care and excellence synonymous with The Ritz-Carlton, truly enlivening The Employee Promise.

**Key Responsibilities**
- Support all areas of HR including recruitment, onboarding, internal movements, employee relations, data entry, payroll, welfare and separations.
- Deliver a seamless and welcoming onboarding experience for new ladies & gentlemen.
- Assist and support management and the leadership team in handling and resolving HR issues with fairness and professionalism. Monitor and track employee relations matters, ensuring timely resolution and proper follow-up.
- Ensure compliance in all hiring and recruitment processes with NES, HIGA, HBIA, company standards, and brand policies.
- Respond promptly to L&G and management inquiries on HR programs, policies, and guidelines, providing accurate advice and guidance.
- Review and maintain accurate employee records and files, including interview documents, visa and other personnel records.
- Assist with the logistics and administration of the associate engagement survey, ensuring smooth coordination and follow-up.
- Support Take Care and engagement initiatives, fostering a culture of connection, recognition, and wellbeing.
- Man the HR front desk, assisting with inquiries, phone calls, and general administrative support.
- Train and mentor HR interns, nurturing future HR professionals in line with the brand’s service philosophy.

**About You**
- Tertiary study in Human Resources
- A strong communicator with exceptional interpersonal skills and a genuine passion for people.
- Organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Professional, proactive, and trusted for your discretion and reliability.
- Prior experience in Human Resources or administration within a hotel or service-focused environment will be highly regarded.

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a p