Insurance and Claims Administration Officer

2 weeks ago

Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

**Department of Treasury and Finance**
**Job reference**: 693780
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Super SA is a branch within the Department of Treasury and Finance. Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

Super SA is dedicated to being the most trusted superannuation fund for current and former South Australian public servants. Super SA’s long-term success is largely due to the talent and expertise of staff who strive to create an environment that is supportive, safe and secure. The work culture is positive and inclusive, making it a rewarding and enjoyable place to work.

**About the opportunity**:
This role delivers high-quality, timely communication and services to colleagues, members, and external stakeholders including financial planners, legal and medical professionals.

The Insurance and Claims Administration Officer will also contribute to continuous improvement initiatives and participate in projects that enhance systems and services to better meet member needs.

**About you**

You are a confident communicator with strong interpersonal skills and the ability to manage sensitive situations with professionalism and discretion.

You thrive in fast-paced environments, effectively prioritising multiple tasks to meet deadlines, and proficient in Microsoft Office and skilled in data processing, with experience using multiple systems simultaneously.

To be successful, you must address the selection criteria below in a cover letter:

- Sound interpersonal abilities and effective communication skills across verbal, written, and face-to-face interactions
- Ability to handle difficult situations in a calm, positive and objective manner.
- Ability to deal with sensitive issues with tact and diplomacy and maintain complete confidentiality.
- Ability to work on multiple tasks and to prioritise those tasks to meet deadlines.
- Competency in keyboard skills and the ability to perform data processing responsibilities
- Experience with Microsoft Office, particularly Word and Excel, and in using multiple software programs/databases at once.

**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

**Remuneration**

ASO2 - $58,709 min - $63,154 max per annum, plus superannuation

**For a confidential discussion about the role please contact**:
Name Christina Conway
Title: A/Team Leader Claims

**Application Instructions**:
Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages), addressing the abilities and experience listed in the selection criteria to demonstrate their suitability. Applicants are to include the name and contact number of two referees.

**Applications close**: 05/09/2025 11:45 PM

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