Motor Claims Consultant

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

Overview:
**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we handle insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff. GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**Your Role**:
Our established and diverse Motor team are looking for a consultant who is willing to handle a large portfolio of differentiating claims, in a fast-paced claim's environment. Someone who can deal directly with third parties, Loss Adjusters, NSW government agencies and provide support to all members of staff. Focusing on building strong client relationships with all our customers and external partners, whilst adhering to our companies’ values.

**Responsibilities**:
**You will contribute to Gallagher Bassett across**:

- End to end claims management
- Raise payments and settle claims with client service instructions, company guidelines and delegated authority
- Achieve monthly productivity levels as designated by management
- Resolve complaints in accordance with company guidelines
- Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

Qualifications:
**We’re interested in hearing from people who possess**:

- Minimum two (2) years claims experience in motor or general insurance
- Passion and drive to take ownership of your own claim’s portfolio
- Outstanding organisational and time management skills
- Excellent interpersonal, verbal and written communication skills
- Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
- Ability to comply with relevant state legislation
- Insurance policy interpretation skills
- Stakeholder management

**If you live our values and demonstrate the people capabilities, we can not only offer you excellent career opportunities, but on a day to day you’ll experience**:

- Attractive remuneration packaging & Flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and encouraging working environment which is built around excellent team support and exciting opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and
- Employee assistance program for yourself and immediate family members.

**If this sounds interesting to you - we want to connect**

Be our next Motor Claims Consultant and be part of an agile, dynamic global team. We want to hear from you today, click on **APPLY for this Job.**

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

Agency applicants will not be considered for this position.
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant._