Administration Officer
2 hours ago
Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.
An exciting opportunity currently exists for an enthusiastic and highly experienced Administration officer** **to join our Radiology Department.** **This department provides a wide range of diagnostic imaging examinations to patients who attend Austin Health.
This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital. A variety of shifts are worked on a rotational basis.
To be successful in this role you must be able to demonstrate excellent general administrative skills and have relevant experience gained by working previously in a hospital or busy medical practice. You will be proficient with a variety of skills in medical reception, which require attention to detail, a professional and pleasant telephone manner and excellent keyboard skills. You must be able to demonstrate a caring attitude towards people from culturally diverse backgrounds and also to our veteran community. Your knowledge of medical billing processes and Medicare will also be highly regarded.
Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.
Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
Selection Criteria Essential: Must have previous imaging experience
Essential: Must have previous customer service experience
Essential: Must have excellent knowledge of MS Office and IT skills
Essential: Must have excellent keyboard and data entry skills
Essential: Must have excellent telephone manner
Essential: Must have excellent organisational and time management skills
Essential: Must have the ability to problem solve
Essential: Must be able to work both autonomously and within a multi-disciplinary team
Essential: Must have a patient focused approach to care delivery
Essential: Must be able to communicate effectively in both a written and oral manner
Essential: Must have the flexibility to work different shifts and hours as rostered
Essential: Must have an appreciation of cultural diversity
Essential: Must have an awareness of the principles of confidentiality
Desirable: Knowledge of medical imaging Medicare billing
Desirable: Knowledge of medical terminology
Desirable: Administration qualification
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