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Administrative Officer

2 weeks ago

Heidelberg, Australia Mercy Health Full time

**ABOUT THE ROLE**:
**Summary of the role**:Mercy hospital for Women, Patient Services has opportunities for experienced highly motivated Administrative Officers with sound communication and interpersonal skills with a strong focus on customer service and demonstrates the Mercy Values with flexibility to cover shifts at short notice.
- These casual positions cover ward clerks on all floors, outpatient clerks and general administration clerks
- Hours of work vary between 630am and 11pm in some areas and 24/7 in admissions and emergency, 7 days a week
- Patient Services covers Admissions, Emergency, Cashier, Switch, Receptionists, Ward Clerks in Day Surgery, Birthing Suite, Nurseries, Maternity, Gynaecology and Gynae-Oncology.
- Primary tasks are accurate data entry, admitting and discharging patients, clerking patients in Emergency and Outpatients, general administrative tasks including answering of phones, filing and assisting the teams

**ABOUT YOU:
- Availability to cover shifts of varying times at short notice including weekends and public holidays and planned leave
- Excellent customer service with the ability to effectively liaise with stakeholders at all levels
- Accurate data entry and efficient time management skills
- Ability to work effectively both autonomously and as part of a team
- Sound knowledge of Microsoft Office and the ability to productiively learn and adapt to other computer systems

**ABOUT US**:
Mercy Hospital for Women is a fully accredited Level 6 Public Specialist Teaching Hospital providing both public and private patient care through maternity services, neonatology and paediatrics, perioperative services, gynaecology, women's health and associated health, support and diagnostic services. We are a major teaching hospital and specialist referral centre with the medical, nursing, midwifery and allied health expertise to treat the most complex obstetric, neonatal and gynaecological cases.

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**CONTACT DETAILS**:

- Mary Moylan

Mrs Mary Moylan
0384584023
Mrs Sharyn Corcoran
0384584021